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Source-to-Pay (S2P) (IT) Business Analyst for IBS

Position Snapshot

Location: NBSI, Gurugram, India

Type Of Employment: Full Time

Position summary

You serve as a liaison between the worldwide IT organisation and the Nestle Business Service (NBS) centres. As part of the IT Business Relationship Management team for business services, you bring deep understanding of the opportunities and issues facing the business services and related corporate function and advise on the best solutions.

You translate business strategies, opportunities, threats and needs into IT product requirements, then play a key role with the IT product team to specify, test and deploy those as IT solutions. You track and enable proper adoption of IT products and features in the NBS centres, with the ultimate goal of increasing automation of business process.

A day in life of the Business Analyst for IBS:

• Supports the Functional Relationship Manager and the relevant Product Managers in the development of the strategy through incremental improvement of the product

• Works with the NBS centres (Subject-Matter Experts, Process Optimisers, Operations Teams, Performance Acceleration) and increases the penetration of IT features under the relevant products.

• Analyses, documents and tests program development, logic, process flows and specifications

• Documents training materials for the product area

• Delivers training to the end users, deployment and support teams

• Supports the analysis and resolution of solution issues as part of the third level sustain

• Designs business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value

• Works with NBS centres and IT Product Managers to define minimum viable products that bring concrete business value

• Identifies gaps in existing functionalities, improvements and opportunities for process automation

• Runs deep-dives with NBS teams to ensure proper usage and adoption of products and features

• Tracks and increases product and feature adoption, identifies opportunities and acts on the

What makes you successful?

• 5+ years of professional experience in S2P-related technology (eg SAP, Ariba, Tungsten)

• 3+ years of experience implementing emerging technologies in S2P (eg digitalisation, process automation)

• Business experience in S2P (eg Accounts Payable, Procurement Operations)

• Project management experience

The Nestlé Group is the world’s largest food and beverage company with CHF 93 billion in sales in 2023. It has 340 factories in 74 countries, and its 270,000 employees are committed to Nestlé’s purpose of enhancing quality of life and contributing to a healthier future. Nestlé offers a wide portfolio of products and services for people and their pets throughout their lives. Its more than 2000 brands range from global icons like Nescafé or Nespresso to local favourites. Company performance is driven by its Nutrition, Health and Wellness strategy. Nestlé is headquartered in the Swiss town of Vevey where it was founded more than 150 years ago. Learn more about our Group and reasons to join us on

Nestlé is committed to providing equal opportunities without any discrimination on the grounds of age, color, disability, origin, nationality, religion, race, gender, or sexual orientation. We are an equal opportunity employer, and we value diversity at our company. For any reasonable accommodation in the recruitment process for persons with disabilities, kindly reach out to your recruiter. Reasonable accommodation includes any appropriate modifications to ensure that persons with disabilities are provided an equal platform in the recruitment process.