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IBM Brand Sales Specialist - iTAM in Gurgaon, India

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

A natural at inspiring and motivating others, you'll support multi-skilled teams of exceptional sales and technical talent to identify, qualify and develop 'trusted-advisor' relationships with their clients. The results of which will persuade them to invest in our contemporary cloud, data, AI, and automation offerings.

Your primary responsibilities will include:

  • Tech Sales and Technical Expertise: Blend tech sales expertise with technical knowledge for trusted client engagements.

  • Customer Relationship Management: Maintain customer relationships with success measures such as NPS, C-SAT, and ARR.

  • A BSS/BPS for IBM's Automation portfolio is responsible for working with clients /partners to create thought leadership of the Automation portfolio. He/She needs to attain expertise on industry domain wrt key clients and addressable market and should demonstrate an aptitude to be seen as a Trusted Advisor/SME across all steps of the AI Ladder - right from Collect, Organize, Analyze and Infuse.

  • Should be proficient at working with line of business owners to quantify the value of the solution to the client and be able to effectively collaborate across the IBM stakeholders and our business partners.

  • Revenue - Responsible for Sales Budgets and Growth Objectives with respect to the portfolio across the country

  • Develop Industry Use Cases & Sales Play -Build and execute on industry specific use cases and Sales Plays

  • Demand Generation: Planning key demand generation activities along with marketing team and design Marketing program to increase the share voice for the Automation SW portfolio through events and social Media campaign.

  • Thought Leadership: Engage with selected C-Suite Executives of Enterprise & Commercial organizations to share best practices around the Automation portfolio and build Unique repeatable Use Cases for each Industry.

  • Client Success: Ensure higher client satisfaction ( NPS Score ) and 100% deployment rate.

Required Technical and Professional Expertise

  • 15 years of experience selling software or applications software.

  • Minimum 7+ years of experience in selling Automation Solutions like - (cloud, integration tools, container, Application performance management, Aiops, Finops, application modernization, API)

  • Experience working with partners in complex implementation projects, including global system integrators and packaged software vendors.

  • People Management Experience Preferred

  • Ability to work with sales engineers and customer's technical leads to understand existing software estate Identify Business pain points and build business cases for proposed solution.

  • Experience with Complex Solution selling and commercial and legal negotiations skills working with procurement, legal, and business teams.

  • Ability to leverage C-level relationships with executives.

Preferred Technical and Professional Expertise

  • None

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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