Job Information
Hancock Bank Information Technology Testing Manager - R013636 in Gulfport, Mississippi
This Position is for an Information Technology Testing Manager with a work location in Gulfport, MS or New Orleans , LA.
JOB FUNCTION / SUMMARY:
Coordinates the development, implementation, and evaluation of department and/or division quality and productivity improvement initiatives. Ensures that programs support organizational strategic objectives. Oversees the development, implementation and execution of testing strategies, practice, and associated processes for Technology. This includes, but is not limited to, test planning , manual testing, automated testing, performance testing, and defect management.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Establishes and governs the methodologies used for the testing practice overall. This includes templates, metrics, standards, and policies that projects adhere to for a strong testing practice.
Works with a variety of teams that include Technology, the Enterprise Project Office, and various lines of business to plan and execute testing across bank projects.
Keeps abreast of industry trends and regulations, identifies changes affecting the department, takes appropriate action, and notifies staff of internal operation changes.
Provides leadership, direction, and expertise for both manual and automated testing teams.
Responsible for controlling operating and administrative expenses. May assist management with the department's capital and operating budget; may track expenses and report budget variances.
Represents the bank in industry, community, and civic activities as required.
Performs other related job duties and special projects as assigned.
SUPERVISORY RESPONSIBILITIES:
Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws; Provides guidance and oversight to and is responsible for the coordination and evaluation of the assigned team. Responsibilities may include interviewing, hiring and training associates; planning, assigning and directing work; performance management; associate compensation; approving expense reports; addressing concerns and resolving problems.
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
College Degree in finance, management, business, computer science and/or equivalent experience
Ten years of project management, operations, banking, management, information systems, or related working experience
Previous management and project management experience
A background in information technology and/or familiarity computer technology
Previous total quality management experience is desired
Knowledge of total quality management practices and principles
Working knowledge of all facets of banking operations (proof, items processing, deposit services, management, information systems, etc.)
Thorough understanding of software project management
General understanding of computer technology
Excellent organizational and time management skills
Excellent analytical and conceptual skills
Ability to analyze work procedures, processes, and automated systems to detect problems and recommend solutions
Ability to integrate organization/division strategic plans with daily operations
Ability to gather productivity standards, establish benchmarks, and report trends
Superior creative thinking skills
Superior communication and negotiation skills
Superior presentation skills
Detail oriented
Ability to work without supervision
Ability to work effectively in a team and committee environment
Must be able to establish and maintain a high level of credibility with all levels of internal and external staff
Proficient operation of Windows and Microsoft Office Software including Word, Power Point, Access, Excel, and other related software
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
Ability to utilize a keyboard/PC if required to perform the essential job functions
Abil ty to travel if required to perform the essential job functions
Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
