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Robert Half Department Assistant Receptionist in Guilford, Connecticut

Description We are in search of a Department Assistant Receptionist to become part of our team in the Financial Services industry, located in Guilford, Connecticut. In this role, you will be tasked with managing incoming calls, coordinating appointments, supporting workstations, and handling medical records. This role offers a short-term contract employment opportunity.

Responsibilities:

• Efficiently handle inbound calls and route phone messages.

• Schedule appointments accurately, ensuring seamless operation.

• Provide support to workstations, ensuring optimal functionality.

• Maintain medical coverage by managing and updating medical records.

• Perform receptionist duties, providing optimal customer service.

• Scan documents and medical records, maintaining digital copies for easy access.

• Distribute faxes in a timely manner, ensuring the right people receive the right information.

• Check patients in and out for medical appointments, ensuring smooth patient flow.

• Make outreach phone calls, providing necessary information and updates.

• Maintain a professional phone presence at all times, representing the company positively. Requirements

• Proficiency in answering inbound calls in a professional, courteous manner.

• Ability to schedule appointments effectively and efficiently.

• Demonstrable experience in offering workstation support.

• Knowledge of medical coverage and medical records management.

• Excellent phone presence, including managing and distributing phone messages.

• Proficiency in scanning and distributing faxes.

• Strong familiarity with standard receptionist duties.

• Experience in working with offshore teams or clients.

• Ability to check patients in and out, in a medical or healthcare setting.

• Ability to maintain a high level of confidentiality and professionalism at all times.

• Excellent interpersonal and communication skills.

• Strong organizational skills and attention to detail.

• Basic computer proficiency, including Microsoft Office Suite.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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