Job Information
WestRock Company Trainer, Production Manufacturing in Guelph, Ontario
Job Description:
The Technical Trainer will facilitate and plan all training daily. The tasks required to be performed will constantly vary within a work period. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. The role is responsible for ensuring site specific training systems are managed, improved regularly, on the job certification, skill gap identification processes, training planning and management, role specific on boarding, training tracking, measurement, and evaluation via our Learning Management System. This role will be heavily focused on implementation of the Learning & Training System and the learner experience.
The Guelph facility is a 24/5 day operation. The Technical Trainer should be available to work across any of the shifts: days, afternoons or nights.
Job Responsibilities:
Completes daily technical training on the floor to assist with the Certification of team members in their roles.
Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed.
Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools.
Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
Develops, builds, and maintains relationships with trainees & leaders in their role.
Participates in new teammate hiring process - assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
Conducts training on all shifts.
Influences others to be safety-minded.
Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.
Additional duties as assigned.
What you need to succeed:
Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
Accountability: Holds self and others responsible for actions and results
Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus.
Communication: Willingness to work on the floor, with all shifts, in a production environment to ensure we can document and teach critical work processes
Quality: Actively work to ensure quality is ensured while minimizing waste
Technical Skills:
1 - 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
2 - 4 years’ experience in a manufacturing environment
Knowledge of Learning Management Systems preferred.
Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms
Others Qualification:
Facilitation/ Presentation Skills
Influencing
Partnering
Problem Solving/ Continuous Improvement
Professionalism
What WestRock Offers you:
Competitive salary, benefits and pension plan
Supportive management team with a health and wellness coach on site
Corporate culture based on integrity, respect, accountability and excellence
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work
As part of our commitment to accessibility for all persons with disabilities, we will, upon request from the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please let us know your needs and we will consult with you to ensure suitable accommodation is provided.
Apply to www.westrock.com/careers.
Smurfit Westrock (NYSE:SW) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. Smurfit Westrock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.surmifitwestrock.com.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
