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As a Sr Field Service Technician here at Honeywell, you will be accountable for providing technical expertise and guidance in field service operations. You will guide a team of technicians to ensure efficient and effective service delivery to our customers. Your role will involve troubleshooting and resolving technical issues, conducting equipment installations and maintenance, and ensuring customer satisfaction.

You will report directly to our Field Service Manager, and you'll work out of our Guaynabo, Puerto Rico location.

Achieve successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with the help of Engineering teams. You will make improvements to Training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

In this role, you will impact the success of our field service operations and contribute to the satisfaction of our customers by providing exceptional technical facilitation and guidance.

KEY RESPONSIBILITIES

• Be the face of Honeywell to the customer and interact directly with end-users

• Use knowledge of end-to-end delivery of Honeywell solutions to enhance efficiencies

• Become a technical expert for complex Honeywell solutions/product offerings

Local travel required within the island- 75%

US PERSON

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and Paid Holidays. For more information visit: click here (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE

• High School diploma or GED

• 3+ years’ experience in the Air Conditioning mechanical experience

• Puerto Rico Refrigeration and Air Conditioning certification

• EPA Certification – Universal Type

• Must be able to read, write and speak English

• Ability to speak, read and write English

WE VALUE

• Industry (commercial/pharmaceutical/hospital) experience

• Technical/installation experience

• Customer service experience

• Good written and oral communication in Spanish

• Basic written & oral communication in English

• Ability to follow instructions and identify mistakes

• Computer experience (Microsoft Office and emails)

• Ability to perform to perform Quotes & Estimates for new mechanical opportunities

• Active Certification (License) in refrigeration/ air conditioning from Puerto college (Licencia del Colegio de Técnicos de Puerto Rico)

• Active EPA Certification for Refrigerant Management

• Mechanical Experience (AHU’s, DX cooling systems, Pumps, Cooling Towers & A/C unit’s maintenance, and cleaning)

• Experience to perform troubleshooting in A/C Direct expansion units, pumps and cooling towers.

• Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision.

• Good presentation skills

• Driver’s License

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a cutting-edge software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (https://www.honeywell.com/us/en)

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a cutting-edge global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here (https://buildings.honeywell.com/) .

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.