Easter Seals Jobs

Job Information

Abbott Ambassador in Guangzhou, China

Role Description

  • Identify customer training requirements and deliver customer training

  • Coach customers and share knowledge (education)

  • Identify and resolve customer pain points (troubleshooting)

  • Replenish and control customer inventory

  • Build image and brand in eyes of customer

  • “Sell” or reinforce Abbott’s total solution value offering

  • Collect and transmit VOC (Voice of Customer)

  • Contact distributor for certain business opportunity

  • Manage VPT process for new instrument opportunity (Value Expansion).

  • Renewals of most of the assigned accounts (adhering to standard renewals procedures)

  • Menu expansion (utilization of existing products; new product launches)

  • Service sales

  • Product promotion

  • Forecast and Order management

  • Identify/open door for opportunity to expand offering into other departments (prospecting, not doing)

  • Spare parts management

  • New assay applications

Requirement

  • Bachelor’s degree or equivalent relevant experience required.

  • Bachelor’s degree in Clinical Laboratory/Bio Medical / Engineering /Medical or Commercial is preferred.

  • Practical interfacing with customers

  • Strong people management and communication skills

  • Trouble shooting/problem solving skills

  • Computer skills (word, excel, power point, internet savvy)

  • Shows ability to prioritize without help

  • Negotiation skills

  • Strong sales skills

  • Strong work ethic

  • Service-minded

  • Customer orientation

  • Basic application know-how

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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