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IBM Infrastructure Specialist - Windows in Guadalajara, Mexico

Introduction

The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

Your Role and Responsibilities

We are looking for an experienced Windows Engineer to help our team assess and perform upgrades of servers running critical infrastructure services within our datacenter and edge environments. This position will also work along side our Solutions Architect to develop OS standards that align with industry benchmarks (i.e. CIS) as well as our internal cyber security policies and compliance requirements. You will have the responsibility of delivering on project assignments by collaborating with cross functional IT teams. The candidate is expected to possess a strong Windows and VMware management background, as well as communication and collaboration skills. The role requires you to perform infrastructure installation and implementation activities, manage systems configuration changes, provisioning, performance management tasks, maintain software/hardware solutions and help oversee the health and stability of the Windows Server environments. You will also be expected to resolve highly-complex technical issues and be fully accountable for project deliverables for this environment.

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Required Technical and Professional Expertise

Demonstrate high level of knowledge in Windows Server Operating Systems

Demonstrate ability to implement and manage security settings using group policy and tools like Ansible

Demonstrate the ability to create baselines using industry standards to secure our Windows environment

Provide technical expertise on projects, ensuring project activities are accurately and successfully delivered

Demonstrate ability to perform OS Upgrades, which includes assessment, planning, communication, and execution.

Utilize Scrum and Jira to track and report progress on projects

The ability to work independently and in a collaborative team environment with minimal supervision to achieve project milestones and deadlines

Ability to create dashboards in Service NOW or other tools to provide visibility to the health of our Windows Server environment.

Provide ongoing performance tuning and resource optimization as required

Provide engineering support to our IT operations team and handle escalations from the team to resolve critical issues in the virtual infrastructure environment.

Preferred Technical and Professional Expertise

English C1

VMrare experience

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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