Easter Seals Jobs

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We DoDirects or manages the day-to-day operations of a segment of the organization's operations in non-manufacturing environments in compliance with established policies and procedures. Participates in developing, interpreting and implementing policies and procedures for the organization. Ensures employee conformance to established practices and proper training of staff. Prepares related reports and audits current procedures to monitor efficiency of operations. Instills the notion within all employees at all levels of the organization that the business unit's primary goal is to provide the highest quality service possible to all of our customers. What You'll Do Perform management of all collateral functions which includes but is not limited to: Ordering collateral from document custodians for liquidated loans, Checking out collateral on behalf of other areas such as default- including submission of Bailee letters, Tracking and reconciliation of all collateral, Safeguarding collateral while on site, Oversite of ServiceMac-owned document custodian relationships, Reconciliation of and certification/recertification support of ServiceMac-owned servicing collateral at document custodians, Approval of ServiceMac document custodian invoices, Ensure timely movement of collateral incompliance with applicable requirements and critical business needs, Identify and manage completion of automation needs and reporting requests Management of collateral team Ownership and use of the Opus Collateral Tracking System Support critical client initiatives Responsible for implementing regulatory required changes to collateral team processes/procedures Establishes operational objectives, processes, procedures and priorities for a department selecting methods, techniques and evaluation criteria for obtaining results. Manages more senior level exempt specialists and/or subordinate supervisors and managers. Has significant responsibility for developing the capabilities of senior level direct reports - as applicable. Presents projects for management approval; approves overall solutions, designs and cost estimates for projects. Monitors project status to assure adherence to cost, quality and schedule. Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Approves hiring and compensation decisions. Facilitates work and problem resolution between work groups. May lead cross functional/inter-departmental projects and/or process improvement efforts. Develops long-range departmental planning and provides input to strategic planning. Involved in developing, modifying and executing policies, processes that impact business unit, and may have company-wide effect. Implements strategic policies by leveraging best practice frameworks, methods, techniques, and evaluation criteria for obtaining results. Works on complex problems in which analysis of situations or data requires an in-depth evaluation of v