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Description Role Snapshot Our ServiceNow Architect is a key member of the ServiceNow implementation project team and is responsible for the overall design of the application and mapping business requirements from the project team to systems/ technical requirements. Our Architect will also be required to lead multiple engagements across our organization. As a ServiceNow Architect you will be responsible for the installation, configuration, development, workflow design, monitoring, and upgrading of assigned software products. ServiceNow Architect identifies, troubleshoot, and resolves problems and communicates with end users and partners in our organization. Our ideal candidate must be self-motivated with a proven track record in ITSM and Non-ITSM (HRSD, SPM, ITOM, SecOps and GRC) technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast-moving environment. Salary Range $125,000 $150,000 The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may fall outside the posted range. How do I know this opportunity is right for me? If you: Want to create requirements definitions and technical specifications documentation to lead plan, coordinate & implement application solutions from conceptual design to implementation and support. Like to deliver a positive and thoughtful end user experience through interactions, defect resolution, requirements gathering, and implementations. Can work in an agile environment. Want to gain experience working in a highly compliant and secure environment. Work on multiple projects at a time for different stakeholders. Mentor and train others internal and external on our ServiceNow platform. Can solve complex problems by delivering user-centric change using industry best practices. Like to work collaboratively in a team, sharing knowledge, receiving feedback, and designing solutions. Share best practices and be consultative throughout the design of projects. Produce a detailed functional design documents to match customer requirements. Maintain current ServiceNow knowledge through self-study and the utilization of training. What will I gain from this role? Experience working in a collaborative agile environment to help drive high priority work. Ability to work on entire ServiceNow platform and have a deep understanding of end-to-end operations. Knowledge and experience working with APIs using SOAP or REST. Experience using scripting tools and ServiceNow functionality that automate routine tasks being done in ServiceNow. Experience working with ServiceNow Scoped Applications. Working in an environment that utilizes the complete Software Development Life Cycle delivering change in ServiceNow that is highly utilized or across the enterprise. Experience working in an environment that serves our Nation's military, veterans, Guard and Reserves and Medicare beneficiaries. Working in a continuous performance feedback environment. Minimum Qualifications US. citizenship is required for this position due to Department of Defense restrictions. Bachelor's Degree in related field or equivalent post high school and/or related work experience. 5 or more years of ServiceNow development experience. Preferred Qualifications 8 or more years working in the ServiceNow platform as a developer, administrator, business analyst, or architect. 5 or more years working with access controls, Workflow editor, business rules, client scripts, UI Policies, UI actions, transform maps, and script includes. 5 or more years of experience with a diverse tech stac