Easter Seals Jobs

Job Description

A client of Insight Global is looking to bring on an Immigration Programs Director. This individual will be responsible for managing all aspects of the EB3 program. This includes managing the sales, marketing, and operational parts of the business. This person will report the EB3 business results to the Board of Directors and report to the President with responsibility for sales targets, NPS scores and EBITDA.

Responsibilities:

* Recruit team members as needed and per the company hiring plan

* Participate in relevant DC initiatives

* Act as a thought leader in person and online to the FN and EB3 community

* Evaluate technology and business process to manage program costs and deliver high quality results

* Oversee and manage cross-departmental teams, including the EB-3 business development team, sales team, marketing team, and operations team ensuring efficiency and optimal results across all functions

* Lead and manage the EB-3U division, developing strategies for program growth, optimization, and client satisfaction

* Foster a cross-departmental flow of information and efficiencies

* Serve as a key point of contact for departmental managers and directors and advise on strategies for visa processing, client services and sales development

* Assist in the identification and recruitment of key leadership talent to support departmental needs

* Collaborate with the sales and marketing teams to create and execute comprehensive plans aligned with company objectives, including market analysis, target customer identification, and pricing strategies

* Train and manage a high-performing sales and marketing team, providing coaching, feedback, and motivation to achieve individual and team goals

* Establish clear sales targets and analyze sales data to identify trends and hold team members accountable for results

* Ensure sales and marketing teams possess in-depth and up-to-date knowledge of EB-3 visa immigration processes and the changing competitive landscape

* Develop and oversee strategies to maintain strong relationships with foreign national candidates and employers, making sure teams are offering personalized advice and guidance throughout the EB-3 visa process

* Establish processes to provide personalized responses to client questions, resolve problems, and promote client satisfaction

* Implement client service standards, audit procedures, and identify areas for service improvement

* Monitor case progress in the company's tracking system and ensure timely and effective resolution of client issues

* Provide strategic oversight of the entire EB-3 visa application process, from labor certification (PERM) to I-140 petition filing and I-485 adjustment of status

* Coordinate with employers, legal teams, and other stakeholders to ensure smooth and timely processing of applications

* Deliver regular reports to Board and Executive Team on program performance, visa processing status, risks and opportunities in the marketplace, and other critical issues

Measurable Outcomes:

* Sales and Marketing Strategy and Outcomes:

o Achieve 100% of the annual sales targets for EB3U as set forth by annual budget

o Expand EB3U program to at least two (2) new market channels or geographies annually: either in the recruitment of foreign nationals or employer partners locations

* Program Efficiency and Workflows:

o Implement at least two (2) process improvements or optimized workflows annually with measurable ROI results to reduce operational costs, departmental inefficiencies or to improve outcomes

o Achieve 100% of EB-3 case-related and company-controlled action items within defined timelines (e.g., PERM recruitment, I-140 filing, onboarding etc.).

* Employee Retention and Collaboration:

o Maintain EB3U team turnover rate below 15% annually

o Increase departmental collaboration satisfaction score to at least 85% in annual internal surveys as measured by feedback from department directors and managers

* Executive Strategy:

o Propose at least two (2) actionable recommendations per quarter based on market or internal data analysis to increase program sales, EBITA margins or mitigate risk

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

* Bachelor's degree in Business Administration, International Relations, JD / Law, or related field

* 7-10 years of progressive managerial experience

* 3-5 yeas of U.S. immigration services experience, specifically selling and marketing employment-based visa programs (e.g., EB-3 Skilled, H2B, J-1, TN)

* Knowledge of PERM labor certification and prevailing wage determinations

* Strong understanding of government agencies involved in immigration (USCIS, Department of Labor, etc.)

* Expertise in sales principles and practices to drive successful sales cycles

* Ability to establish and maintain strong customer relationships to build loyalty and repeat business

* Proven experience managing teams and leading cross-functional initiatives * Advanced degree(s) in immigration law null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.