Easter Seals Jobs

Summary

The Services Supervisor is a senior staff position that is responsible for the development, administration, and distribution of programs and services that benefit blind, visually impaired, and intellectually challenged individuals in and around Westmoreland County.

Duties and Responsibilities

Responsible for the production, administration, and profitability of the following department

• Specialized Services
• Production Center
• Adult Training Facility
• Photo I.D. Centers
• Obra and Comcare Waiver Programming
• Prevention of Blindness and Low Vision services
• Supports department supervisors and complies with ISO standards and procedures

Maintain compliance with ISO standards and procedures

• Participate in Management Review Meetings
• Draft departmental policies and procedures per ISO standards
• Participate in the training and development programs of other employees according to ISO as necessary
• Conduct internal audits
• Draft and follow-up on nonconformance and corrective actions as necessary
• Incorporate ISO Quality Policy into daily work routine
• Ensure monthly fire drills are conducted

Specialized Services

• Monitor and evaluate all customers for eligibility
• Monitor all customer files and service delivery
• Develop all budget for Pennsylvania Association for the Blind (PAB) as well as internal program budgets
• Complete and report all customer activity to PAB on a monthly basis

Vocational Workshop & Adult Training Facility

• Participate in meetings pertaining to funding and program reviews
• Maintain and monitor all 2390 licensing procedures on an annual basis
• Determine any new services and seek expansion of all services

Photo I.D.

• Monitor and assist in the coordination of all activities
• Participate with UniqueSource in trainings for the Photo I.D. Centers
• Ensure the guidelines and regulations are being followed
• Recruit, hire and manage the employees for each center

Prevention of Blindness and Low Vision

• Develop annual budget for PAB
• Review monthly services and activities
• Assist in low vision device purchases being requested
• Assist in Prevention of Blindness screenings

Quality Management

• Develop yearly Quality Management goals
• Prepare and update reports quarterly
• Maintain Quality Management certification every two years

Building Maintenance

• Manage Custodian
• Order all supplies
• Manage building maintenance projects
• Maintain all service contracts, agreements and service records

Transportation

• Coordinate and schedule consumers utilizing WCBA van fleet
• Manage van drivers' schedules and arrange coverage when needed
• Oversee maintenance on WCBA van fleet and schedule inspections and repairs when needed
• Complete annual vehicle registrations and ensure drivers receive updated insurance cards

Education and Experience

• Bachelor of Science in Social Work or related field is required, Master's Degree preferred. Minimum of five years' experience in services for physically or intellectually challenged individuals is required.
• An appropriate background in management or business administration responsibilities is needed.
• Experience within a not-for-profit organization.