Job Information
North Carolina Agriculture & Technical State Unive ERP Database Administrator in Greensboro, North Carolina
Description:
The ERP Database Administrator ( DBA ) is a mid-level technical position that provides database and application administration for the Banner enterprise resource planning ( ERP ) system and additional applications, and supports the Banner Student, Financial Aid, Finance, and Human Resources modules.
The DBA provides support for ERP operations, the installation, configuration, and upgrade of Banner modules, database software, and other applications. This position supports tuning of the Banner database to ensure it operates efficiently. The DBA works with and coordinates activities with ERP analysts, system administrators, functional office staff, service providers, and others to plan installation, upgrades, or assess performance or cybersecurity issues.
The DBA reports to the Director of Enterprise Applications, works under the direction of senior technical staff, and is a mid-level technical member of the department. This position works across functional and technical offices to ensure that Banner and related applications function at a high level of effectiveness.
Primary Function of Organizational Unit:
Information Technology Services ( ITS ) strengthens and supports the university’s mission of teaching, research, and scholarly application of knowledge by providing the information technology infrastructure, software, hardware, and support to achieve the university’s strategic goals.
ITS is comprised of nine departments which work with the university community to provide the information technology support and services required to realize operational excellence, integrate advanced technology, and create efficient and effective technology solutions.
Requirements:
A master’s degree in computer science, Information Technology, or a related field with one year of progressive related experience, or a bachelor’s degree in computer science, Information Technology, or a related field with two years of progressive related experience, or an equivalent combination of education, certifications, and relevant experience.
Technical troubleshooting knowledge and proficiency in Banner and Oracle databases.
Expertise in Oracle SQL with the ability to tune database operations, configurations, and advanced queries.
Practical experience in data exchange and transformation.
Practical understanding of the software development lifecycle including technical design, unit testing to user testing, to production migration.
Familiarity with change control procedures and compliance, and ensuring software stability and data integrity.
Proficiency in training and mentoring other technical staff to enhance their skills and contribute to a collaborative team environment.
Effective communication skills, including the ability to provide instructions and training through explanations and demonstrations suitable for both technical and non-technical audiences.
Strong customer service skills, driven by a genuine desire to assist others.
Proactive and optimistic mindset coupled with a diligent and responsible work ethic.
Preferred:
Knowledge of higher education administrative processes.
Experience in managing projects from inception to completion, including developing project plans, coordinating timelines, and ensuring that projects meet objectives and timelines.
Special Instructions:
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A&T State University permanent employees include the following and more:
Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Blue Cross Blue Shield of NC – Health Benefits
NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
12 Paid Holidays
Teachers and State Employees Retirement System ( TSERS )
Optional Supplemental Plans – 401k, 403b, 457b and 457
Employee Assistance Program ( EAP )
Campus Recreation Center Discount
University Bookstore Discount
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
