Job Information
CITY OF GREEN BAY Administrative Clerk (Parks) in GREEN BAY, Wisconsin
JOB REQUIREMENTS: Performs customer service duties, including greeting customers, and responding to and directing walk in, phone, and website inquiries. Registers customers for instructional classes and various programs and creates reports for supervisors. Schedules reservations, responds to inquiries, and mails permits, Wildlife Sanctuary programs, and room rentals. Handles related liability insurance needs for rentals. Receipts monies associated with Park, Recreation and Forestry Department program registrations, facility reservations, pool passes, tickets, and point of sale merchandise transactions using a computerized system (RecTrac). Performs daily receipting and cash drawer reconciliation. Updates department program materials including flyers, press releases and website and distributes as necessary. Handles a wide variety of basic clerical duties. Works with staff to improve customer friendly programs and processes. Trains other employees as needed. Performs inventory duties for department supplies and materials. Provides administrative support to the Superintendent as needed. Performs other duties as assigned. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Good knowledge of basic office procedures and office equipment. Working knowledge of business English, spelling, punctuation, grammar and general filing procedures. Skill and ability to operate a variety of office machines. Good skill in performing basic mathematical computations, cash handling, and bookkeeping procedures. Ability to provide excellent customer service. Ability to prioritize and multi task duties in a fast paced environment. Ability to proficiently utilize a computer and the required software. Ability to follow oral and written instructions and communicate effectively both orally and in writing. Ability to establish and maintain effective working relationships with staff and the public. Ability to work the required hours of the position. ***** APPLICATION INSTRUCTIONS: Apply Online: http://agency.governmentjobs.com/greenbaywi/default.cfm