Job Information
Robert Half Administrative Assistant in Granite City, Illinois
Description We are offering a permanent employment opportunity for an Administrative Assistant in Granite City, Illinois. The role primarily involves handling customer service duties and data entry tasks in our team.
Responsibilities:
• Efficiently responding to inbound calls and providing excellent customer service
• Handling email correspondence with both internal and external stakeholders
• Accurately entering and updating customer data in the system
• Utilizing Microsoft Excel, PowerPoint, Word, and Outlook for various administrative tasks
• Scheduling appointments and managing calendars
• Monitoring and managing inbound and outbound calls
• Ensuring accurate record keeping of customer credit information
• Taking appropriate action on customer accounts as needed. Requirements • Proficiency in answering inbound calls, adept at handling queries and providing solutions.
• Proven experience in delivering high-quality customer service.
• Ability to perform data entry tasks with high levels of accuracy and efficiency.
• Proficient in email correspondence, ensuring clear and effective communication.
• Experience with both inbound and outbound calls, demonstrating excellent telephone etiquette.
• Advanced skills in Microsoft Excel, including data analysis and spreadsheet management.
• Proficiency in Microsoft Outlook for managing emails, calendars, and contacts.
• Skilled in creating presentations using Microsoft PowerPoint, with attention to design and content.
• Ability to create, edit, and format documents in Microsoft Word.
• Experience in scheduling appointments, managing calendars, and coordinating meetings. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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