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Donegal Insurance Group Underwriting Manager in Grand Rapids, Michigan

Donegal Insurance Group is a regional property-casualty insurance company doing business in 24 states, headquartered in Marietta, PA, with 4 regional offices located in Athens, GA, Grand Rapids, MI, Albuquerque, NM and Glen Allen, VA.

Donegal offers a broad range of personal and commercial insurance products sold exclusively through our network of independent agents. We are committed to the independent agency system and proud of the company's heritage, which spans over 130 years. Donegal's strong financial foundation and successful operating strategies have earned the company a rating of 'A' (Excellent) by the A.M. Best Company, the nation's leading insurance rating organization.

Job Summary

The Commercial Lines Underwriting Manager position will provide leadership, guidance and direction to the underwriting staff to achieve profitable underwriting results within the commercial lines department.  The Underwriting Manager will e nsure high-quality service is delivered to the independent agents and support the underwriters as they manage each agent for profitability and growth.  This position could be filled as a Commercial Lines Underwriting Manager or Supervisor depending on candidates experience level.  

JOB REQUIREMENTS

  • Communicate Donegal Insurance Group’s underwriting philosophy to the underwriting staff and monitor the book of business for quality and profitability

  • Build and maintain positive agent relationships by delivering quality service and becoming a business partner with each agent to ensure profitability

  • Manage premium production of new and renewal business, measure and report growth to senior management

  • Lead underwriting staff by providing hands-on experience, training and individual performance management plans

  • Allocate resources to ensure that work processes are innovative, efficient and cost effective, enabling the department to meet our customer’s needs and minimize operating expenses

  • Serve as management communication link to other core disciplines to achieve effective inter-departmental operations

  • Effectively translate corporate plans and strategies into measurable actions to achieve desired outcomes and contribute to exceptional customer service and profitable growth

    EXPERIENCE

  • Five to ten years of underwriting experience at a company or agency is required

  • A minimum of five years commercial lines underwriting experience is required.

  • A minimum of five years management/supervisory experience with a proven track record of building a successful underwriting team is preferred.

  • Demonstration of self-development through attainment of professional insurance designations, CPCU, ARM, PLU, etc is required.

    EDUCATION

  • Bachelor’s Degree with a background in insurance or equivalent experience is required.

  • Continuing education in IIA and CPCU courses is preferred. 

    SKILLS/TECHNICAL EXPERTISE

  • Thorough understanding of the trends in the Property & Casualty Insurance industry and the ability to maximize profit and growth in the changing/competitive marketplace 

  • Strong leadership skills, ability to quickly assess performance issues and take corrective measures to resolve issues

  • Results oriented, decisive, ability to make sound business decisions

  • Strong communication/marketing skills, ability to build a business relationship with the independent agency system

  • Possess strong analytical skills, attentive to detail

    To apply, please submit your resume and online application

    Competitive Benefits Package

    Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:

  • Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.

  • 401(k) with the first 3% matched at 100%: the next 6% is matched at 50%

  • Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days

  • Career Development: Including college partnership discounts and industry designation(s) reimbursements

    Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our Benefits page.

    Who We Are

    Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 23 states and across several regions of the U.S. In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name.

    Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we're proud. Check out our Glassdoor profile where our rating speaks for itself:

    By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most.™.

    Work Arrangement

    Donegal Insurance Group has a variety of positions that are either onsite, hybrid, or remote. With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a fully remote position, the ideal candidate must live within our Donegal footprint (Current approved states for remote work are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV. Please note, this list is subject to change without notice.)

    E-Verify

    Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

  • Notice of E-Verify Participation Poster (English and Spanish)

  • Right to Work Poster (English and Spanish)

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