Job Information
Grand Rapids Community College Training Coordinator in Grand Rapids, Michigan
Training Coordinator
Department: Training Solutions
Location: Grand Rapids, MI
The Training Coordinator facilitates training activities for customized training and the Michigan New Jobs Training Project. This position is part of the Training Solutions team and reports to the Customized Training Manager. This position helps provide high quality training activities to support businesses across various industries in West Michigan.
Requisition ID: 205 Employee Group: https://www.grcc.edu/sites/default/files/docs/humanresources/MeetConferHandbook_05222024.pdf Schedule: 40/hours/52 weeks Compensation: OP4, $55,561 Benefits: https://www.grcc.edu/faculty-staff/human-resources/benefits-insurance/medical-plans/new-hire-benefit-enrollment Reports to: Customized Training Manager Posting Opens: 09/18/2024 Posting Closes: 10/02/2024
ESSENTIAL FUNCTIONS
• Serve as direct support to the Customized Training Manager with customer accounts, services and programs in an effort to increase sales revenue from customized business training. • Develop strong internal and external customer relationships. • Schedule classes using systems for customized training and Michigan New Job Training Program classes. • Process reservations using 25Live Pro. • Coordinate and manage the registration process for companies with the Michigan New Jobs Training Program to maintain program documentation for reporting. • Maintain the student records for customized training and MNJTP. • Active role in putting together annual MNJTP report for the State of Michigan • Train support professional on preparing training documentation and registering students with PeopleSoft. • Coordinate and manage the grade report process with instructors. • Create invoices for GRCC training for customized training, MNJTP, and One Workforce. • Maintain customized apprentice files and records. • Prepare budgets for equipment, supplies, and materials for custom apprenticeships. • Participate in college wide PeopleSoft system meetings regarding records, enrollment, and database testing. • Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
JOB SPECIFICATIONS
Education Credentials
• Bachelor's degree
Work Experience
• At least 3 years of work experience in higher education or workforce training highly preferred.
Skills
• Technical - Proficiency with MS Office products and data systems • Communication - Excellent listening and communication skills, both written and verbal. Must demonstrate a high level of customer service and the ability to communicate effectively with a diverse student, staff and employer partner population. • Team Player - Ability to work cooperatively and harmoniously with program and college staff, students, and community. Demonstrated ability in working on a cross-functional team in a collaborative learning centered environment. • Reasoning - strong reasoning skills and attention to detail • Task completion - Proven initiative and ability to follow through on multiple projects in a timely manner.
Physical Demands
• Ability to lift 10lbs and stand for 30-45 minutes at a time.
Mental Demands
• Must be self-motivated with the ability to work independently with minimal supervision. • Competence to organize work, handle multiple tasks, and meet timelines in a multi-project environment.
BENEFITS
• Health Coverage: Sixhttps://www.grcc.edu/faculty-staff/human-resources/benefits-insurance/medical-plans options, including one with no health insurance premiums. • Time off: Enjoy substantialhttps://www.grcc.edu/sites/default/files/docs/humanresources/meetconferhandbook_2020-03.pdf. • Wellness Program: Access r
