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Robert Half Medical Receptionist in Grand Rapids, Michigan

Description We are seeking a dedicated Medical Receptionist to become an integral part of our team in Grand Rapids, Michigan. The primary function of this role in the medical industry is to handle patient registration, confirm insurance information, manage payment processing, schedule appointments, and provide customer service. This position offers a long-term contract employment opportunity.

Responsibilities:

• Provide a warm and detail oriented greeting to patients and visitors upon arrival at the facility

• Efficiently handle patient registration by collecting and recording demographic information, medical history, and insurance details

• Maintain the integrity of patient information by adhering to data protection regulations

• Regularly verify and update patient records to ensure accuracy

• Manage financial transactions by collecting patient payments for services and issuing receipts

• Verify insurance coverage and eligibility, including the details of co-payments, deductibles, and out-of-pocket expenses

• Assist patients in understanding their financial responsibilities and the available payment options

• Confirm insurance information provided by patients and communicate with providers to confirm coverage and benefits

• Schedule appointments for patients, optimizing schedules and coordinating with other departments for urgent cases

• Provide reminders and necessary instructions to patients regarding their appointments

• Address patient inquiries, concerns, and complaints in a detail oriented and empathetic manner

• Collaborate with clinical staff to ensure patients receive optimal care

• Assist with general office tasks like filing, scanning, and data entry to maintain an organized and efficient front desk area

• Adhere to office policies, procedures, and compliance standards to maintain an efficient operation. Requirements • Demonstrable experience with Check-In procedures

• Proficiency in handling InPatient Records

• Familiarity with Patient Registration protocols

• Ability to streamline the Registration Process

• Excellent Customer Service skills

• Prior experience in Receptionist Duties

• Knowledge of handling Copays

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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