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IHG Franchise Hotel - Director of Food & Beverage in Gosford, Australia

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .

About Us

Get ready for the vibrant charm of voco Gosford, coming to The Archibald precinct in early 2025!

At voco Gosford, modern elegance meets warm hospitality in the heart of the Central Coast. Discover our 130 room hotel, featuring six vibrant and exciting hospitality venues; including a spacious 2000m2 modern Australian pub, a chic rooftop bar, a signature restaurant, a swim up pool bar, and two levels of rooftop conference and event space overlooking the stunning Brisbane Waters. At voco Gosford, we’ll cater to both business and leisure guests, as well as provide a swanky new destination for locals to meet.

Our Director of Food & Beverage will lead and direct all six food and beverage operations within the hotel , ensuring quality service and standards are maintained to deliver a memorable guest experience. With each outlet being uniquely different, we can ensure that no day will be the same! So, if you enjoy working in a fast paced environment and can demonstrate strong leadership where you are not afraid to get your hands dirty, we want to hear from you!

This is an exciting and rare opportunity to join our team during the pre-opening phase of a new hotel, that will look to be the changing face of the Central Coast. Our Director of Food & Beverage will play a pivotal role in managing the pre-opening functions of each Food & Beverage outlet, ensuring every detail is carefully executed to guarantee a seamless opening of each outlet and provide an outstanding guest experience from day one.

Your day to day

Every day is different, but you’ll mostly be:

Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers

Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues

Train colleagues to make sure they deliver with compliance and to the standards we expect

Drive a great working environment for teams to thrive - linking up departments to create sense of one team

Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions

Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef

Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment

Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs

Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction

Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef

Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste

Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment

Help prepare the hotel’s annual budget and the setting of departmental goals

Monitor budget and control expenses with a focus on food, beverage, and labour costs

Drive promotions that deliver great dining experiences for guests at a good value

What we need from you

We’re looking for an enthusiastic and motivated professional with the perfect blend of strong leadership, operational expertise, and financial/business acumen. In addition, you will possess:

  • Bachelor’s degree / higher education qualification or advanced training in Hotel Management, Food & Beverage Management, culinary arts, or related field preferred

  • Minimum of 3 years of experience in similar roles

  • Experience in Food & Beverage and/or Hotel Operations

  • Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law

  • Must speak fluent English

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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