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The Impact You Can Make The Medical Assistant performs select procedures, treatments and other duties under the direction of a licensed provider. This position provides medical assisting duties to facilitate the flow of patients and support the health care provider. This position is also responsible for the office and support coordination for a physician practice including patient check-in and check-out, registration, billing, medical records, referrals, etc. Medical Assistants demonstrate a high regard for the dignity and respect of all patients, family members, visitors and hospital personnel and support the Patient’s Bill of Rights. Medical Assistants also maintain harmonious working relationships and clear communication practices for purposes of continually improving patient care. * *Team Impact * Coordinates and schedules office and/or support staff * Receives and directs phone calls and messages from patients, family and staff * May schedule service teams for internal and external building care (e.g. environmental services, landscaping, snow removal, etc.). * *The Glens Falls Hospital Impact Mission Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting. How You Will Fulfill Your Potential Responsibilities * Prepares exam and treatment rooms including instruments, supplies and protective devices for exam and testing. Greets all patients and visitors entering the office. Communicates with service areas (e.g. laboratory, radiology, etc.) and providers to effectively manage patient and provider flow. * Registers and discharges patients accurately. * Maintains proficiency with clinical information systems and electronic medical records. * Obtains and documents vital signs and measurements. * Documents patient complaints and concerns. * Gathers documentation from prior patient encounters and diagnostic tests to ensure completeness prior to provider’s visit. * Maintains stock supplies, and cleans and sterilizes instruments in accordance with infection control and manufacturer recommendations. * Establishes appropriate referrals in a timely manner. Communicates effectively with patients, GFH providers, and external providers to ensure appropriate care coordination. * Assists in resolving patient complaints or concerns. * Performs specimen collection including venous or capillary phlebotomy according to established protocols. * Performs EKGs according to protocols. * Prepares patient and performs routine procedures and treatments including, but not limited to, clean dressings, enemas, etc. Education/Accredited Programs * High School Diploma or equivalent * Minimum 2 years of experience in a clinical or medical setting; 3 years of experience and experience in a physician office preferred * Basic Life Saving (BLS) or obtain within 6 weeks of start * Certified Medical Assistant (CMA) preferred Licenses, Certifications, Registrations * Basic Life Saving (BLS) or obtain within 6 weeks of start * Certified Medical Assistant (CMA) preferred Skills/Abilities * Assumes responsibility for maintaining current knowledge related to the age and development of the patient population served. * Effective verbal and written communication skills. Ability to read and interpret technical documents. Basic math skills and ability to compute figures * Familiarity or proficiency with medical terminology, anatomy and physiology. Ability to perform phlebotomy and EKGs with minimal medical support. * Ability to use a computer including basic skills in MS Word and/or MS Access * Ability to effectively communicate sensitive information and respond to appropriately to questions from providers, staff and the public. * Ability to apply common sense and understanding to carry out instructions and solve problems as they relate to responsibilities. Communities We Serve Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital!All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $17.25 to $23.36 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements. Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be foundhere. Job: Patient Support Services* *Title: *Medical Assistant Location: NY-Glens Falls Requisition ID: 24100