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Digital Communications Strategist I/II - Social Media

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Digital Communications Strategist I/II - Social Media

Salary

$53,228.88 - $94,167.57 Annually

Location

Gilbert, AZ

Job Type

Full Time

Remote Employment

Flexible/Hybrid

Job Number

24-0277

Department

DIGITAL GOVERNMENT

Opening Date

06/19/2024

Closing Date

7/7/2024 11:59 PM Arizona

• Description

• Benefits

• Questions

We Are Seeking

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Digital Communications Strategist I or II – Social Media Assignment in the award-winning Office of Digital Government. This position assists with the development of digital marketing and public relations/outreach campaigns for the Town. This position works closely with the Digital Communications Strategist III role to manage content for Gilbert’s social media and digital media channels, with an emphasis in public safety (Gilbert Police and Fire Departments).

Responsibilities include:

• Help oversee content development, customer service, and analytics for Gilbert’s 30+ social media channels

• Utilize storytelling to prepare original and interactive content for several social media platforms that includes pictures, text, graphics and videos

• Engage with the community across various platforms to build relationships through social media discussions to enable proactive and positive interactions

• Creates and assists with social media messaging, responses to citizens and coordinate other internal and external partnerships as needed, especially when working on community-wide projects

• Conducts research to determine target audiences for different social media accounts i.e. Police, Fire, etc.

• Assists with social media and digital advertising

This position is eligible for hybrid (remote/in-office) work. Core business hours are Monday-Thursday, 7 AM – 6 PM. This position may require occasional nights and weekend work.

About You

You are creative, excited by the next big social platform or trend, and thrives on making connections and building communities. You actively participate as a member of a team to move the team toward the completion of goals and produce quality outcomes. You are committed to our safety philosophy, and you take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required.

At Team Gilbert, we hire innovative, forward thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements:

• Bachelor's degree in Marketing, Journalism, Communications, or a related field.

• Two to Five (2-5) years of experience in social media and/or digital marketing.

• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work will be acceptable.

• Valid Arizona Driver's license.

Knowledge Of:

• Up-to-date knowledge of social media platforms and strategies

• Basic knowledge in photography, videography, and graphic design

Skill In:

• Ability to deliver creative content (text, image and video) organically and using social platform management tools (e.g. Sprout Social, Hootsuite, etc.);

• Strong writing and interpersonal skills, with the ability to communicate effectively with internal and external customers online and in-person;

• Ability to meet high standards for quality and accuracy under tight deadlines;

• Strong project management skills.

Applicant qualifications will be evaluated against the requirements o f the Digital Communications Strategist I or II level and considered for the most appropriate level by time of job offer.

Applicant must pass a comprehensive police background check, including criminal and personal history investigation.

We Are Team Gilbert

Gilbert is on a mission to be the City of the Future. We choose to “Anticipate. Create. Help people.” With over 100 years of history and growth, our focus is on keeping the thriving community that Gilbert is today well into the future. Gilbert has been named among the top 100 Healthiest Employers, the Most Prosperous City in the Country, Best Place to Live, Work and Play, Arizona’s Most Admired Companies to Work For, and more. (https://www.gilbertaz.gov/about-us/team-gilbert/awards-accolades)

We hire people who share our aspiration to be driven, kind, bold, and humble. Join Team Gilbert, and help us shape a new tomorrow, today: https://youtu.be/ftB0lKDltvc

Up For the Challenge

In addition to a competitive salary, Gilbert offers a comprehensive benefits package that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more.

Join Team Gilbert and make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community and get excited about doing interesting work that matters, then why not click that "Apply" button at the top there? We can't think of a better place to put your talents to work.

Let's get this adventure started!

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Town of Gilbert offers a comprehensive benefits package for qualifying positions that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here (https://www.gilbertaz.gov/home/showdocument?id=42978&t=637793142009536761) to see a list of our benefit offerings at-a-glance.

01

In the questions that follow, you will be asked for information about your qualifications. If you do not have that type of experience, enter "N/A". Answers provided in this supplemental questionnaire must be substantiated in your application. Submitting a resume in lieu of completing the application and supplemental questions may disqualify you, so be thorough. Please indicate whether or not you accept these terms by checking the appropriate response below.

• Yes

• No

  02

  Do you have a Bachelor's degree (or higher) in Marketing, Journalism, Communications, or a related field?

• Yes

• No

  03

  How many years of work experience do you have creating and executing social media campaigns?

• None

• Some; less than one year

• More than 1 year, less than 2 years

• More than 2 years, less than 5 years

• 5 years or more

  04

  Please detail your experience creating and executing social media campaigns in the space below. If you have none, enter N/A.

  05

  In a social media style caption, explain why you are applying for this position.

  06

  Which social media platforms have you utilized when creating and managing social media campaigns? Mark all that apply.

• No experience in this area

• Facebook

• X (Formerly Twitter)

• Instagram

• Snapchat

• LinkedIn

• Nextdoor

• TikTok

• Other blogging sites

• Other

  07

  How many years of experience do you have with photography and videography (traditional and/or social media video (Ex: Reels/TikToks))?

• No experience in this area

• Less than one year

• 1 - 3 years

• 3 - 5 years

• 5 years or more

  08

  How many years of experience do you have with graphic design?

• No experience in this area

• Less than one year

• 1 - 3 years

• 3 - 5 years

• 5 years or more

  09

  How many years of experience do you have managing customer service on social media?

• No experience in this area

• Less than one year

• 1 - 3 years

• 3 - 5 years

• 5 years or more

  10

  Show off your work! Please provide a link to your portfolio, personal website, or social media account that you've created and or managed. If a link is not available, please attach work examples to the application.

  11

  The following question is strictly confidential and will not be made part of your application for employment. Preference Status per Arizona Revised Statute 38-492 (select all that apply):

• Veteran

• Disabled Veteran

• Veteran's Spouse

• Disabled Person

  Required Question

Agency

Town of Gilbert

Address

50 E. Civic Center Drive Gilbert, Arizona, 85296

Website

https://gilbertaz.gov/jobs

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