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JOB REQUIREMENTS: R10056578 Strategic Accounts Central Service Coordinator (Open) Location:Germantown, WI (LLC Support) - Management How will you CONTRIBUTE and GROW? This role is responsible for supporting Strategic Account customers by providing a centralized point of contact and the coordination of new job set ups, orders, cylinder pickups, and job closures. Works directly with the branches to expedite and confirm delivery and pick up requirements. The representative will be responsible for providing exceptional service and support to both external and internal Airgas customers incorporating professional verbal and written communications and proactive follow up. In particular you will: Research and identify the correct servicing branch and confirm availability of products. Process orders and coordinate deliveries with branches. Verify and confirm requested delivery date and proactively communicate any changes to customers. Coordinate new account set ups and provide account number and servicing branch contact information to customers. Enter cylinder pick up orders and coordinate timely pickups with branches. Validate zero cylinder balance and initiate job closures. Enter cylinder audits when necessary. Meet all call coaching expectations. Demonstrate a strong ability to identify, analyze and creatively solve customer concerns while creating opportunities to increase customer satisfaction. Interact with external and internal customers in a professional, friendly, and courteous manner, Maintains a positive, enthusiastic approach at all times. Manage, organize and prioritize workload to maximize completion of daily responsibilities. Perform all other duties as assigned or requested.________________________Are you a MATCH? PREFERRED EDUCATION AND EXPERIENCE: High School Diploma required. Associate\'s or Bachelor\'s Degree preferred. 2 years customer service/sales experience Proven organizational skills with the ability to prioritize, multi-task and meet deadlines Strong verbal and written communication skills Motivated, proactive individual who can work both independently and within a team Knowledge of safety, gas, and welding products SAP knowledge ________________________ We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit... For full info follow application link. EOE AA M/F/Vet/Disability.Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/9FC8749F2BD2413B