Job Information
Veralto International Field Service Engineer - Fluent Dutch and English in Gent, Belgium
Are you…
Interested in working for an international and diverse company?
Interested in working for a company that is dedicated to sustainability?
Looking for a friendly and supporting team?
If so, read on!
Esko (https://www.esko.com/en/company/about-esko) , a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters to provide the most innovative, integrated platform and comprehensive portfolio of tools that intelligently digitize, connect, automate, and accelerate the concept to market processes for every packaged product.
You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
Esko is a market leader providing software & hardware solutions for the packaging industry, including print workflow and packaging design software such as Automation engine, Artpro, Equinox and Artioscad. We design and manufacture Cyrel Digital Imagers (CDIs) which are used to produce digital flexo printing plates for flexo printing press’s. We also design and manufacture Crystal exposure devices (XPS) which are used to produce highly consistent digital flexo plates. Our solutions also extend to Print inspection (AVT), color measurement, press control, proofing and verification.
What We Value
We value people who are passionate about providing first class solutions and services to the packaging industry. We strive for continuous improvement in our products, solutions and our people to meet the the high expectations of our customers and remain the market leader.
Our ideal Field service engineer will:
You will have proven experience working with high value production devices and be able to handle the pressure that goes hand in hand with 24/7 production environment’s. You will have experience working with similar imaging/exposure/print inspection devices and be familiar with printing processes.
Your main activities will be to perform Maintenance, Service and Installation visits at customer site, mainly in Belgium, Netherlands, North of France and West Germany but potentially in Europe as well. In addition, you will also perform trainings to customers in their premises and in our Vision Center In Gent (Belgium).
In your role at Esko, you will:
Responsible for installation, maintenance and troubleshooting/repair of AVT Hardware
Instruct the customer about the day-to-day use and maintenance of their Esko hardware and front end/user interface software
Install and configure front end/user interface software
Work in close collaboration with the regional Service manager, Sales, global support, hardware support and customer support team’s to quickly resolve any issues on site
Submit detailed service visit reports and facilitate spare part requests/returns
Critical Success Factors for the Ideal Candidate Profile are:
Excellent logical fault finding skills
Confident installing/configuring front end software and computer operating systems
Good understanding of mechanical and electrical drawings
Detail/process driven and highly prepared
Service-oriented, team player who seeks feedback to continuously improve performance
Fearless, independent, confident and willing to immerse themselves in unfamiliar situations
Goes above and beyond to deliver excellent levels of customer satisfaction
Excellent reactivity, dynamism, tenacity, autonomy and motivational skills.
Enjoy traveling in the country or in Europe
Your Education and/or Background Experience will have:
The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements.
Electrical/electronic engineering qualification or a college diploma
Experienced field service engineer
Experience in troubleshooting and responding to customers concerns
Good level of mechanical exposure/experience
Proficient level of computer skills including MS word, PowerPoint, Excel and Outlook
Ability to work in a fast paced, self directed, entrepreneurial environment
Strong time management skills
Decision making, problem resolution and creative thinking skills.
Ability to multi task activities with shifting priorities.
Able to work productively in a pressurised environment
Experience and exposure working with similar imaging/exposure devices
Good knowledge of software applications, operating systems/PC’s/networks
Good language skills; English and Dutch, French is a nice to have. Other European languages are a plus
Our offer
We grow talent; we give you the opportunity to develop your career based on your strengths. Esko is a career destination for engaged, passionate and talented people who are driven to seek innovation, growth and opportunity.
A career with Esko will push you and challenge you, providing growth opportunities and the prospects to advance your career.
If you are a driven high achiever, you will work with committed, like-minded people, giving you the support to reach your full potential.
At Veralto, your potential is amplified. Our culture of continuous improvement defines who we are, drives our success, and translates to a career without limits for our team.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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