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Health Unit Coordinator - TDCJ Telemetry Med/Surg

Galveston, Texas, United States

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UTMB Health

Requisition # 2406295

EDUCATION & EXPERIENCE:

Minimum Qualifications:

• High school diploma or equivalent.

• Completion of an accredited Unit Coordinator/Clerk program, or one-year related jobexperience/college course work.

JOB DESCRIPTION:

To support the daily operation of a patient care unit through clerical support to the health-care team.

ESSENTIAL JOB FUNCTIONS:

• Performs receptionist/secretary activities for assigned area embodying the Principles of Service:

• Greets patients, guests, and staff in a courteous manner.

• Interacts with and provides services for patients and their families, appropriate to the specialty and age of the patient (as defined in the Unit Addendum).

• Utilizes professional telephone etiquette at all times.

• Promptly answers telephones and intercoms.

• Accurately routes call and message to the appropriate individuals or departments.

• Uses basic computer skills and printing equipment to retrieve and process appropriate clinical information from the hospital information system.

• Promptly processes electronic mail and messages, i.e.: transmits, receives, and acknowledges them; prints hard copies of incoming mail or messages, or routes them to other terminals as designated; enters dates, time, and identifying data related to mail and messages into an index of electronic files or documents.

• Maintains bulletin boards, unit manuals, and files so they are current and in correct order.

• Posts flyers in designated areas.

• Sorts and distributes incoming unit mail, placing it in the appropriate place/mailbox.

• Maintains accurate logs and records.

• Organizes and prioritizes various aspects of work.

• Promptly and accurately enters and retrieves information through the Hospital Automated System.

• Practices positive guest and peer relations:

• Consistently communicates in an effective and courteous manner.

• Directly addresses or reports and seeks assistance in dealing with guest/customer complaints/concerns.

• Establishes and maintains a positive rapport with patients/families, other guests, other departments, and peers.

• Maintains unit Medical Records as outlined by UTMB policies and procedures:

• Assures that medical records are properly assembled in universal chart order, filed, maintained and repaired. This includes thinning and organizing long stay charts.

• Notifies appropriate individuals of orders, admissions, transfers and discharges within 5 minutes of event, as appropriate.

• Is proactive with follow up to ensure ancillary services are provided as ordered

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Compensation