Easter Seals Jobs

Administrative Operations Manager - Pharmacy Business Office

Galveston, Texas, United States

Business, Managerial & Finance

UTMB Health

Requisition # 2404162

REQUIRED EDUCATION/EXPERIENCE:

Bachelor’s degree or equivalent experience and four years of related experience.

PREFERRED EDUCATION/EXPERIENCE:

• Hospital Pharmacy business operations a plus.

• Ability to interact professionally with all levels of staff and leadership, as well as representatives from other state agencies, boards, and accrediting organizations.

JOB SUMMARY:

To plan and supervise the business management and staff service functions of a large process. Responsible for overall management of departmental administrative and technical services, and special projects. Includes a variety of complex decisions with minimal direction.

MAJOR DUTIES / CRITICAL TASKS:

• Provide Direct Support to the AVP:

• Calendar (Independently respond to higher-priority invites. Reschedule and/or delegate lower-priority meetings)

• Postal and Electronic Mail (Independently respond to or notify AVP of higher-priority emails. Reorganize and/or delegate lower-priority email responses)

• Approvals (purchasing, finance, HR, etc. as delegated)

• AVP-level Decision Support

• AVP-level Project Management

• Manages departmental services, processes and special projects.

• Develops and monitors administrative support staff.

• Oversees the development and administration of department budget.

• Oversees multiple administrative or operational projects as assigned.

• Responsible for staff development programs including programs to increase employee satisfaction for department.

• Responsible for forming ad hoc support teams in response to institutional/department initiatives.

• Provides information coordination between administrative staff and leadership.

• Oversees compliance and other training for department.

• Provides Accountable Property Officer Services for department.

• Provide guidance for interpretation of UTMB and departmental rules, regulations and policies.

• Provides mediation and conflict resolution for department/process.

• Meets with administrative support team to receive feedback, gather ideas & empower employees.

• Makes complex administrative decisions regarding organizational and departmental issues.

• Assists with personnel functions within department/process.

• Conducts employee performance reviews & makes recommendations for development and reward for department/process.

• Caretaker of budgetary funds used by the administrative support.

• Identifies appropriate internal controls for department; provides mechanisms to monitor and implement compliance.

• Represents the department leadership in their absence as needed.

Stakeholders Include:

• State-Level Stakeholders

• UT Systems Pharmacy Steering Council

• Texas Pharmacy Initiative

• External Stakeholders

• State Board of Pharmacy

• DEA

• CMS

• Accreditation Agencies

• Joint Commission

• ACHC (Specialty Rx)

• C-Suite Level Stakeholders

Knowledge, Skills and Abilities:

• Change Management skills

• Advanced communication skills

• Advanced organizational skills

• Ability to coordinate efforts with many others

• Long range program planning

• Assessment, analytical, and reporting skills

• Conflict resolution skills

• Facilitation, coaching, mentoring, feedback skills

• Excellent decision-making skills

• Knowledge of UTMB HR Systems and Policies

• Knowledge of process functions and organization

SALARY RANGE:

From $66,385 to $106,215, depending on qualifications.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Compensation