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Compass Group, North America Front Office Manager in Gaithersburg, Maryland

ESFM

Position Title: Front Office Manager

Reports To:

Salary: $100,000 - $125,000

Pay Grade: 14

Other Forms of Compensation: none

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here (http://www.altogethergreat.com/wp-content/uploads/Professional-Management-QSG.pdf) to view the step-by-step instructions to refer a friend to this position.

Job Summary

The Front Office Manager will assist the Total Rewards Communication Manager with development of both short term and targeted communication campaigns; as well as larger benefit communication campaigns.

  • Develop and review or edit content for key Total Rewards publications including:

  • Summary Plan Descriptins (SPDs)

  • Annual cmmunications, including: enrollment guides, benefit fairs, newsletters, program summaries, posters, legally required mailings, etc.

  • Onging communications: e-newsletters, new hire orientation videos, individualized associate letters and any other electronic or direct mail campaigns

  • Publicize meetings, webinars, events, campaigns; use f social media where appropriate

  • Special prjects as assigned

  • Must be able to manage the life cycle of a complete communication strategy, consisting of many key strategic pieces, while overseeing several other small projects and competing deadlines

  • Adapt to quickly changing priorities and direction at a detailed level, while maintaining the highest level of accuracy and effectiveness

  • Coordinate health campaigns that communicate and strengthen the well-being programs

  • Develop and/or edit content for annual wellness award applications

  • Keep track of current issues and strategies with Total Rewards vendors, to leverage opportunities for communications

  • Coordinate activities with internal committees and department teams. Examples: lunch and learn seminars, onsite mammography, flu-shots, benefit/safety fairs, webinars, etc.

  • Special projects as assigned

Education:

Bachelor’s degree in communications and/or marketing-related field desired, or equivalent education and/or related work experience.

Experience:

2+ years of marketing and communications experience

Other Knowledge, Skills and Abilities:

  • Highly organized self-starter, who is able to meet multiple and changing support needs

  • Ability to multitask and manage projects with a strong attention to detail

  • Experience creating project plans/timelines

  • Ability to communicate effectively with others across all levels of the organization, including excellent interpersonal, presentation and delivery skills

  • Ability to effectively formulate and execute messages and strategies using a variety of communication vehicles

  • Strong computer and technical skills, including proficiency in Outlook, Word, Excel, & PowerPoint

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest services maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf) for paid time off benefits information.

Req ID: 1379068

ESFM

Brandy Wilson

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