Easter Seals Jobs

At APTIM, we come to work each day knowing that we are making an impact on the world. Our work spans from safeguarding and maintaining critical infrastructure to helping communities recover from natural disasters, from empowering our armed forces and first responders to reducing carbon and energy use, and from making cities more resilient against the threats of climate change to restoring contaminated ecological systems.

Job Overview:

The Work Control Service Order Dispatcher will support APTIM Federal Services by successfully receiving, recording, and distributing a wide variety of Demand Maintenance Orders (DMO) in a call center environment, while utilizing systems including Maximo, General Fund Enterprise Business System (GFEBS), and Army Maintenance Activity (ArMA). This position also provides support to government, management team, project coordinators, and shops while ensuring proficiency of work and meeting deadlines while adhering to office procedures.

What you can expect from APTIM:

• Work that is worthy of your time and talent
• Respect and flexibility to live a full life at work and at home
• Dogged determination to deliver for our clients and communities
• A voice in making our company better
• Investment into your personal and professional development

Key Responsibilities/Accountabilities:

*

Receives a variety of inbound calls from customers across the Ft. Moore installation regarding DMO requests for HVAC, plumbing, electrical, grounds services, building monitoring, alarm maintenance, locksmith, and appliance services. *

Records caller information and the service requested to input DMOs in Maximo, GFEBS, and ArMA *

Prioritizes DMOs based on level of urgency and service requested *

Assists with converting Individual Job Order (IJO) 4283 in to a DMO service order *

Attend departmental meetings and trainings *

Other job duties as assigned

Basic Qualifications:

• Must have at least 1-3 years of experience being a Service Order Dispatcher
• Must have a high school diploma or equivalent
• Valid State Driver's License
• Meet requirements for: pre-employment physical, drug screening, background check, and MVR check (MVR points are subject to company policy)
• Must be able to obtain Common Access Card (CAC)
• #LI-ONSITE
• #LI-BN1

PHYSICAL REQUIREMENTS:

Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C

Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%)

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing HRQuestions@cbifederalservices.com or calling 855.343.5600 for assistance.