Job Information
BrightStar Care Home Health Care Scheduler - Recruiter in Fredericksburg, Virginia
Job Summary Come be a part of BrightStar Care, a leading name in home care that values serving with passion. The Home Care Scheduler - Recruiter is responsible for scheduling of field staff, managing all touch-points (field staff, care recipient, and family caregiver), client care standards, recruiting of field staff, and ensuring the branch meets or exceeds inquiry conversion goals. BrightStar Care is looking for a self-driven individual who has a passion for caring for the community and delivering premier home care service. This full time position allows individuals to be part of a company that serves and improves the lives of others. Benefits * Weekly pay with direct deposit * PTO * Eligible for a 401k retirement plan * Health Insurance Job Responsibilities * Scheduling and care coverage – supports scheduling process and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures assigned staff are properly trained and available as needed. * Customer/client care – serves as point of contact for client/customer relations. * Leads recruiting activities to efficiently and effectively fill open positions; build networks to find qualified passive candidates; attend career fairs for recruiting and company recognition. * Conducts interviews for candidate field employees; coordinates orientation for new employees. * Preparing and sending new employee orientation packages and on-boarding new hires. * Communicate with employees and field staff regularly to establish rapport, gauge morale, and source new candidate leads. * Shares on-call duty (handling phones and supporting clients/staff after hours) * Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies * Assists in the development of organization goals and agency performance improvement activities * Assists the Director of Nursing with Joint Commission activities and assessing the competency of staff to promote quality, continuity, and safety of a client’s care * Supervises, educates, and coaches field personnel, as directed by the Director of Nursing * Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities * Assures proper maintenance of clinical records in compliance with local, state, and federal laws * Assures compliance with all local, state and federal laws Requirements * Scheduling and recruiting experience within the Home Care field preferred; must be comfortable handling complex home care office demands * Good computer skills (Internet and Word essential, Excel preferred) * High School Diploma required. College degree preferred. * Flexibility and good time management skills A MUST * Minimum of 2 years’ experience as a scheduler and/or recruiter within a healthcare office setting; knowledge of HIPAA and healthcare office regulations. * Excellent organization, planning, and project management skills. * Valid driver’s license; valid state required proof of auto insurance. We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
