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POSITION SUMMARY: Rappahannock Goodwill Industries (RGI) is searching for Back-End Retail Associates for our Fredericksburg location. The Back-End Retail Associates will assist donors and provide tax receipts for such, selects, and prepares textiles for sales in store, prices new and used merchandise and assures goods are made available to the public in a clean, attractive environment with the best customer service standards. ESSENTIAL DUTIES: POSITION REQUIREMENTS: Core Responsibilities: Assures exceptionally friendly customer service to all shoppers and donors. Performs basic housekeeping tasks on the sales floor, donation center, and production area. Safeguards company property and equipment against loss, theft, or damage. Follows all safety policies and procedures. Adheres to security policies and enforces all security rules and regulations and reports incidents to Store Manager. Assists in any other store function as needed to assure all work goals are met and to cross train in all store functions. Performs all other duties as assigned. Donation Responsibilities: Assists as necessary with loading/ unloading and carrying purchases/donations. Explains to donors the company’s policies when unable to accept some donations. Provides donors with tax receipts. Assures that the donation area center and the surrounding area inside and out are kept neat. Evaluate wares for quality and value and price appropriately and determine when items need to be sent to the E Commerce department. Prepare the outbound merchandise for shipment to warehouse. Hanger/Grader Responsibilities: Rapidly and accurately grades textiles into categories determined by Management. Discards unsalable items. Hangs 100 garments per hour. Prices specialty items as directed by Management. Places clothes on Z rack in order according to store layout. Performs basic housekeeping tasks as required in store. Requirements: Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management. Education/Training: High School Diploma or GED preferred but not required. Retail or similar experience preferred. Physical Demands: Ability to stand and move around for extended periods. Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds. Skills: Basic computer skills, basic phone communication skills, ability count change and work a cash register, basic math, and ability to make change. Working Conditions: Retail store environment, some minimal exposure to outdoor elements WHAT WE OFFER: In addition to pay and benefits, you will receive valuable training and experience. Best of all, when you come to work, you’ll know that your efforts make a meaningful difference in countless lives and communities. Join the Goodwill team and you will find more than a job…You will find a career with a cause! To learn more about our company and team, please visit our website: www.fredgoodwill.org Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. At Rappahannock Goodwill Industries, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.