Job Information
Ford Motor Company Dealer Growth Specialist in Frankfort, Kentucky
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford’s Model E team is charged with delivering the company’s vision of a fully electric transportation future. Model e is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.
In this position...
Exciting position working directly with our Ford dealers across the country and implement tools & processes to growth their business. The Dealer Growth Specialist will work directly with our field organization to prioritize dealer engagement and support with major Ford initiatives.
What you'll do...
Main point of contact for Regions to support dealers with key digital experiences
Onboarding to Digitally Supported Selling System
Management of dealer tools to enhance dealer experience
Launch of critical new features – i.e. Delivery Day Tool, AutoFi, DSSS expansion across the showroom
Support field awareness of activities -> KPIs, training availability, merchandising efforts, etc.
Merchandising (physical and digital) region & dealer execution (potential alignment with Ford Blue team)
Working directly with dealers / field teams
Onboarding dealers to new tools / resources and implementing growth actions
Growing digital lead conversion while driving sales efficiency
Ford University competence / compliance
Dealer enrollment reporting / utilization
Use of data to find gaps and drive growth
Liaison with training teams, field operations and customer experience teams
You'll have...
Bachelor’s degree required
3-5+ years of field/dealer, digital, or marketing experience
Experience with digital retail
20% regional travel required
Even better, you may have...
Experience working in a matrixed team structure and influencing across product areas
Experience of managing relationships and deliverables across the Enterprise, including OGC
Creative problem-solving skills, strategic thinker, and high degree of intellectual curiosity to address business problems
Passion for delivering great customer experiences and have an ability to empathize with our consumers
Ability to develop and usher strategy through various phases development using human centered design (including implementation)
Strong critical thinking skills and proven application of Human Centered Design methods
Resiliency, as the position works regularly with multiple stakeholders
Self-starter; ability to work independently with minimal supervision in a fast-paced environment
Strong oral and written communications (able to effectively assert point of view)
Ability to tell customer story through clear, compelling, and concise Journey/presentation
This description outlines the general nature and scope of work typically performed in this job. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, work requirements, etc. It may vary slightly based on business or geographic needs and is subject to being reviewed and updated periodically.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here:
https://fordcareers.co/GSRnon-HTHD
This position is a range of salary grades 7-8.
Visa sponsorship is available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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Requisition ID : 37540
Ford Motor Company
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