Job Information
Hyundai Autoever America 10781 - Sr. System Engineer – Windows in Fountain Valley, California
10781 - Sr. System Engineer – Windows
Location – Fountain Valley, CA
Purpose:
The Sr. System Engineer is responsible for ensuring Windows servers meet availability requirements and contracted service levels. The person is responsible for maintaining and implementing enhancements for the whole Windows environment. The person is also responsible for managing vendor technical performance, prioritizing customer business requests, managing projects schedules and budgets.
Essential Functions:
Install, configure, and maintain the organization's Windows environment (SW and HW).
Maintain operations efficiency and stability
Ensure the security and integrity of all systems and data
Act as SME for Windows systems
Develop and maintain SOPs, diagrams, other related documentation and requirement
Monitor vendor service performance via KPIs, SLAs, SLOs in accordance with contrac
Support project planning, architecture and implementation as required
Ensure certificates and licenses are up-to-date and installed on products and devices
Ensure security patches and configuration are adhered to company standards
Conduct Windows servers performance optimization
Support in Disaster Recovery planning and execution
Actively participate in Incident Mgmt and Problem Mgmt (e.g. RCA) processes
Maintain Change Mgmt compliance
Track server assets, allocation, software licenses and service agreements
Conduct in-depth assessments and analysis of the current environment and recommend improvements.
Requirements:
Bachelor's degree in IT/IS desired or 8+ years relevant work experience in related functional role
Microsoft Certification: Windows Server Hybrid Administrator is desired
VMware Certified Professional is desired
Experience in software installation and new product installs
Experience with VMware, Storage, Network
Experience in managing service provider and vendors, deliverables and KPI results
Experience with managing large-scale environments
Experience with continuous improvements to operational processes and tools
Knowledge in Cloud environment architecture is a plus
ITIL v3 or higher is a plus
Knowledge in ServiceNow or other related ITSM ticketing tools
Excellent communication and collaboration skills
Ability to work independently and as part of a team
Strong attention to detail and problem-solving skills.
Ability to prioritize and manage multiple tasks / Projects in a fast-paced environment. \
Highly motivated with a desire to improve skills, processes and procedures.
Salary Range - $98,060 - $151,008
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