Job Information
Tennant Company Service Technician in Fort Worth, Texas
This is a job for a Service Technician position with a company located in the Fort Worth, TX area.
A Day in the Life: Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical and electrical problems on customer-owned Tennant products and similar competitor models. Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
Owning your territory also includes: Create and maintain records of all service activities and business reporting documentation. Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment. Follow all safety protocols and utilize proper PPE. Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success. Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video. Discover the challenges, successes and unique moments that make our team thrive!
Required Experience and Education High school diploma or equivalent. Valid driver's license plus meet Tennant Company driving policy requirements.
0-2 years of experience: Troubleshooting and repairing mechanical and electrical systems. Reading and interpreting electrical schematics. Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.). Using a personal computer, MS Office Suite, and email.
Preferred Experience: Vocational schooling in automotive/diesel/electrical.
Previous experience and knowledge: Working on Electro-Mechanical Equipment systems and components (Automotive, forklifts, appliances, golf carts, hospital equipment, etc.). Working in a field service position. Working directly with customers.
Physical Requirements: Must be able to lift 60 pounds, frequently lifting 30 pounds. Assistance should be provided for items weighing over 60 pounds. Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily. Position requires driving a van to and from customer sites daily, occasionally up to 3 hours of driving daily.
Tennant Company Offers: Competitive Salary. Performance-based incentives structure. Excellent benefits package (eligible on 1st day of employment). Company Service Vehicle. Cell phone and Tablet. Uniforms. Specialty Tools. Comprehensive training program including ride-along, virtual, and factory-based training. Monday-Friday schedule; work-life balance. Competitive base salary commensurate with experience: $41,800 - 62,800 Annualized. Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. Total Compensation = Base Salary + Benefits. Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits! Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer: Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.
