Easter Seals Jobs

Opportunities at WellMed , part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind *Caring. Connecting. Growing together.  *

The Clinical Quality Consultant II (CQC) will drive consistency, efficient processes and share best practices, in a collaborative effort with the providers, designed to facilitate a minimum 4 STAR performance. The CQC will participate in quality improvement initiatives, attend monthly or joint operating committee meetings, develop recommendations for quality remediation plans and create tools and databases to capture relevant data for each region. This position will work collaboratively with each regional/market team and their leadership in a matrix relationship.

Primary Responsibilities:

• Develop market business plans to motivate providers to engage in improving Stars measures to be 4 STARS or higher

• Provide analytical interpretation of Stars and HEDIS reporting, including executive summaries to plan and provider groups

• Be the primary go to person for all STARS related activities within their assigned market(s) working within a matrix relationship which includes Quality corporate operations and Regional/Market operations

• Lead or participate and present in weekly, Monthly, Bi-monthly, Quarterly and/or Annual business Review meetings related to STAR activities which summarize provider group performance and market performance as requested by or required by Quality or Regional leadership

• Analyze and evaluate provider group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies

• Identify and assess decision makers and other key provider group personnel with a focus on identifying barriers to achieving targeted outcomes

• Develop solution-based, user friendly initiatives to support practice success

This position has travel in the Fort Worth, Granbury, Weatherford, Waco and surrounding areas but allows you to work form home when you are not in the field. Field work is approximately 25%.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Years of post-high school education can be substituted/is equivalent to years of experience

Required Qualifications:

• 2+ years of Healthcare/Health Plan experience

• 2+ years of HEDIS experience and/or knowledge

• Proven excellent data management and/or project management skills

• Proven excellent knowledge of managed care requirements related to clinical quality

• Proven excellent proficient with Microsoft Office applications, including: Word, Excel and PowerPoint

• Demonstrated ability to assist with focusing activities toward a strategic direction and achieve targets

• Demonstrated ability to travel via car up to 25% of the time or more, depending on provider needs

Preferred Qualifications:

• Registered Nurse (within the states in which service is being delivered)

• Significant Clinical and/or Health Education experience

• Experience working with HEDIS software vendors (management, building relationships, issue resolution etc.)

• Experience working with the CAHPS/HOS survey and/or patient satisfaction in care delivery

• Experienced in medical record review

• Proficiency with Microsoft Windows Suite (PPT, Excel, Word, Visio)

• Basic statistical knowledge and application of continuous quality improvement concepts, such as Six Sigma, Lean, and/or PDSA

• Demonstrates excellent team development skills

• Demonstrates excellent interpersonal skills

• Demonstrates excellent time management and prioritization skills

• Demonstrates excellent written and verbal communications skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.