Easter Seals Jobs

Changeover Manager

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, opened in November 2019, hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Reports To: Director of Operations

Supervises: Coordinators, Supervisors, Full Time and Part Time Building Attendants

Job Description:

The Changeover Manager is responsible for oversight and management of Building Changeover and Event Day Operations at Dickies Arena.

RESPONSIBLITIES:

• Oversee all aspects of Building Changeover/Set-up and Tear Down for events, Event Day Operations as well as crowd and risk management, fire and life safety and ADA compliance.
• Know and guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules and regulation on emergency procedures are followed. Serve as Operations designee to the Dickies Arena Safety program to train all employees on fire and life safety and emergency procedures.
• Maintain up to date Safety Data Sheets (SDS) on all materials related to the Operations Department. Provide proper training for staff to locate and understand how to read the SDS.
• Regular inspection of building conversions/changeovers, set-ups, daily housekeeping rounds, post event cleaning as well as industry standard safety compliance.
• Develop, organize and prioritize workflow, checklists, preventative maintenance and work order procedures as well as other operating procedures to ensure department efficiencies that conform to Trail Drive Management Corp. standards, customized to the specific needs of the facility and consistent with the goals and objectives of the client and facility through utilization of technology driven solutions.
• Manage subordinate supervisors who oversee employees in the various functions of Changeover, Event Day Operations and Housekeeping.
• Oversee department scheduling to ensure proper coverage for changeovers, daily activities, event set-up and tear down and other special projects.
• Manage and oversee Time and Attendance for the Operations staff including reviewing and approving hours, wages, proper allocations to events, projects, etc. and proper payroll submissions.
• Conduct routine staff meetings to discuss procedures, problems, policy changes, daily and event activity and any other department specific items.
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and discipling employees; addressing complaints and investigate, analyze and resolve operational problems and complaints.
• Implement and train all employees on the operating procedures, preventive maintenance, schedules, emergency plans, and safety/risk management policies that conform to Trail Drive Management Corp.
• Assist in preparation and negotiation of service agreements as well as vendor proposals for materials purchases for department specific scopes of work.
• Assist in review and negotiation of contracts for compliance with event and/or government specifications, LEED compliance as well as Trail Drive Management Corp. requirements.
• Authorize the requisition of equipment and supplies within budget guidelines.
• Assist in preparation of the annual operating budget and make recommendations for annual capital improvement purchases and projects for long range repairs and improvements to the facility and grounds.
• Engage with the Dickies Arena management team in coordination of decision making for facility specific or event related items as well as department specific procedures, tasks and goals including but not limited to President an General Manager, Director of Finance, Director of Marketing, Director of Food and Beverage.
• Maintain an effective working relationship with vendors, clients, exhibitors, patrons and others encountered in the course of employment.
• Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met including but not limited to Chief Engineer and Engineering department, Event Managers, Security and Safety Manager, Parking Service Manager and Parking Department, IT Department, Sales and Marketing Department, Finance Department and HR.
• Assist Parking Department with Operational specific functions including but not limited to routine housekeeping, deep cleaning, post event cleaning, preventative maintenance inspections, equipment set-up and tear down and other parking specific items as assigned.
• Assist Landscaping and Grounds crew with daily tasks as well as other projects as assigned.

PREFERRED QUALIFICATIONS:

Bachelors degree from an accredited four-year college in Hospitality, Management or Maintenance Engineering and/or equivalent work experience.

Must be knowledgeable with all applicable laws, codes, ordinances, safety precautions, sound risk management practices and emergency procedures related to facility management.

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