Job Information
IHG Franchise Hotel - Sales & Marketing in Fort Smith, Arkansas
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .
About Us
110 Room Holiday Inn Express - 4 years old
We have an exceptional property with very high scores in customer satisfaction in a great location.
Your day to day
Full job description
We are looking for a hard-working, passionate sales professional to build sales in the hotel market.
Hotel Sales Manager Duties and Responsibilities:
Drive group account sales for the hotel, aligning with business strategies to set and achieve sales goals.
Identify new business opportunities and enhance sales to meet revenue targets.
Represent the hotel at various events and exhibitions to promote brand awareness and attract potential clients.
Conduct daily sales calls, both internally and externally, and organize site inspections to secure new business deals.
Ensure prompt and professional communication with clients, maintaining long-term business relationships.
Provide exceptional service to customers, addressing their needs and inquiries promptly and effectively.
Manage the operational aspects of secured business, including proposal generation, contract writing, and customer correspondence.
Collaborate with the Revenue Manager to negotiate rates that align with the hotel's financial objectives.
Foster teamwork with the front office team to ensure cohesive efforts in achieving shared goals.
Attend department and hotel meetings as required to stay updated on business strategies and initiatives.
Target potential key accounts and cultivate relationships within the community to expand the customer base.
Acquire and develop new business accounts, preparing comprehensive sales proposals for clients.
Follow up promptly on all business leads, aiming for a 24-hour response time to clients.
*Prerequisites: *
Demonstrated pride in work and attention to detail.
Empathy towards customers and colleagues, with a focus on delivering exceptional service.
*Skills:*
Proficient in computer skills, with experience using hotel sales systems.
*Experience:*
2 yrs prior experience in hotel sales industry
Salary is based on experience, performance with the ability to drive revenue
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Weekends as needed
Ability to Relocate if needed:
- Fort Smith, Arkansas 72903
Work Location: In person
What we need from you
Resume
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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