Job Information
Foundever Customer Service Representative in Fort Smith, Arkansas
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4185119
Fort Smith Customer Service Roles Customer Service At Foundever , experience is everything:
At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, financial services, technical and warranty support, and roadside assistance.All calls are inbound calls only - no cold calling.
Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs. We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions.
Location Requirements:Must reside within driving distance of our Fort Smith, AR location.You will be working onsite at4600 Towson Ave #275, Fort Smith, AR 72901.
Skills, Knowledge, & Abilities:
- Active listening skills, effective verbal and written communication skills
- Ability to solve complex situations, utilizing questioning and deductive reasoning skills
- Demonstrated ability to navigate multiple systems
- High service-aptitude with personal drive to serve/display compassion and empathy
- Willingness to learn and develop skills to improve your work performance
Benefits:
- Pay 17\$/H
- 100% paid Professional Training at \$15/H
- Expected hours: No less than 40 per week, Weekends as needed
- 401(k)
- Medical, Dental, Vision and Wellness Benefits
- Employee Assistance Program (EAP)
- Paid Time Off
- Employee discounts
- Referral Bonuses
- Internal Mobility (84% of our managers are promoted within)
