Job Information
HTC Global Services Inc EMR / HL7 Interface Hospital Implementation Associate in Fort Myers, Florida
HTC Global Services wants you. Build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our client's success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.
At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.
Job Summary: You will be responsible for the implementation and support of interfaces between client systems and laboratory facilities. Responsibilities:
You will perform and facilitate testing and support and provide overall project leadership to ensure hospital and Physician client interfaces conform to the client's HL7 standards.
You will be responsible for multiple implementations or conversion projects.
Participate in information gathering for interface requirements and providing project status updates.
Educate and directly interact with the client to help them understand the benefits and limitations of their specific EMR/LIS-Interface during implementation.
Provide direct interaction with client and client's vendor - designs and oversees interface implementation project plan.
Providing communications such as go-live notices, support documentation, and operational checklists to our internal organization relative to any new or change to the existing client interface.
Implementation of communication scripts and protocols to include VPN and frame and web services.
Provide 2nd/3rd tier support to EMR/LIS-Interface related problems.
Responsible for escalating implementation and support issues to appropriate persons or groups for resolution and also providing post-implementation support.
Required Technical Skills:
Requires 3 years plus experience in medical lab operations and/or IT functions.
Experience in Hospital LIS systems is ideal (Meditech, Cerner, Epic, etc.).
MUST have experience with Hospital Implementations.
Exposure to the clinical healthcare environment.
Working knowledge of testing life cycle, including accessioning, resulting, and report compare.
Ability to understand HL7 standards and previous experience with message structure.
Proficiency in working with Microsoft Office suite and familiar with Excel, Outlook, and MS Project.
Familiarity with Access and commercial Integration Engine Products is a plus, including Cloverleaf and Rhapsody.
This position may require some travel.
Required Soft Skills:
Ability to manage projects with little or no supervision.
Excellent written and verbal communication skills.
Strong customer service skills.
Strong problem-solving and analytical skills.
Strong organizational skills and ability to multitask.
Education:
- College degree desirable or equivalent experience.
Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.
