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Department Summary:

Are you passionate about business processes and their impact on various government sponsors’ work? Do you enjoy solving complex problems in a team environment? Do you want to work on behalf of the public good? The MITRE Business Process Innovation department may be for you! Our department is a part of MITRE’s Enterprise Strategy and Transformation (ES&T) Innovation Center. We offer process engineering and business innovation knowledge and capabilities across the MITRE enterprise to enhance effectiveness and sustain transformational impact for our government sponsors. The ES&T Innovation Center is a growing team of approximately 200 professionals collaborating to drive targeted and enduring change within an enterprise; work with sponsor leaders to reimagine and solve complex problems while anticipating future challenges or opportunities; and guide sponsor improvements to processes, strategies, technologies, and organizational systems.

Roles & Responsibilities:

• Analyze alternatives to improve future business operations for federal departments

• Conduct interviews to elicit business requirements

• Use qualitative analysis methods to find trends, themes, and similarities

• Develop trusted strategic partnerships with key customers and stakeholders

• Assess the alignment of services and technology with desired business/mission strategies and objectives

• Help organizations use diverse teams of customers and stakeholders to ideate, select, define and iterate solution concepts to complex problems

• Assist internal innovation partners in advancing innovation frameworks and methodologies within enterprise transformation environments

• Partner with leadership (internal and external) in defining and communicating their vision for major organizational transformations

• Work with partners to explore potential and actual operational implications of introducing an innovation (e.g. a new technical solution)

• Share and present your developed ideas to team members

Basic Qualifications:

• BS with a focus on in Management Sciences, Information Systems Management, Business Analytics, Decision Sciences, Engineering Management, Industrial Engineering, Business Innovation, Business, Psychology (human factors), Design, or other business problem-solving disciplines and a minimum of 2 years of related experience; or an advanced degree without experience; or an equivalent combination of related education and work experience.

• Familiarity with two or more of the following areas:

• Business Innovation

• Design Thinking

• Human Centered Design

• Service Design

• Lean Startup

• Innovation Management

• Strategic Foresight

• Business Process Improvement

• Qualitative Analysis Methodology

• Must be a US citizen capable of obtaining and maintaining a US Government security clearance (Secret or DHS Fitness).

• This position requires a minimum of 50% hybrid on-site

Preferred Qualifications:

• MBA preferred.

• Experience working in complex environments.

• Certified in Design Thinking, Entry Certificate in Business Analysis (ECBA), or Lean Six Sigma

• Preference given to candidates holding current / active US Government security clearance(s).

  This requisition requires the candidate to have a minimum of the following clearance(s):

None

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

None

Work Location Type:

Hybrid

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