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TEKsystems Remote Bilingual Customer Service Representative in Fort Lauderdale, Florida

Job Title: Bilingual Customer Service Representative (Spanish)

Pay: $14.00

Projected Start Date: 12/2

Work Environment:

  • Fully Remote

  • Training: 2 weeks training from 9am-4:30pm.

  • Nesting: 2 weeks nesting, the nesting schedules will vary depending on what their mentor's schedule is because they will mirror that schedule (between M-F, 7:30 AM – 7:30 PM).

  • Regular Assigned Schedule: Monday - Friday, 11 AM – 7:30 PM

  • No time off during training including any upcoming vacations, doctor appointments or any type of time off requests.

  • Any days off must be approved by Maximus not the staffing agency.

  • Doctor’s notes will not be accepted. The Maximus Attendance Policy is a No-Fault Policy and doctors notes will not excuse any absences and tardies

Requirements:

  • Must have Own Equipment - Must Sit in FL, USA

Job Responsibilities:

  • Our client, a third party administrator is seeking candidates to support their call center.

  • This position will require candidates to handle a high volume of inbound calls from health insurance members to assist with health plan information and premium details.

  • Candidate will be responsible for administering information regarding premium increases/decreases, start and end of coverage and all other miscellaneous plan information.

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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