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IT’S Fun, IT’S Flexible, IT’S Entertaining, IT’S Bringing the Fun Back into Retail

IT’S Fun, IT’S Flexible, IT’S Entertaining

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. First is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

IT’SUGAR is looking for a fun and dynamic Dual Store Manager to join our team. The Dual Store Manager will lead two of IT’SUGAR’S stores and will oversee the store’s operations, sales, and visual standards to ensure effective implementation and maintenance of retail programs and overall store success of both locations.

What you’ll do? IT’S Exciting!

Laugh out loud, dance to the music, and provide a humorous escape to our customers while you,

Oversee Two Store Locations:

• Oversees the daily sales and back of house operation and ensures sales objectives are met for both locations.

• Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.

• Holds self and store teams accountable to our Core Values and coaches to the behaviors associated with them.

• Makes staffing decisions including employment, training, task assignment, promotion, discipline and termination for assigned functions.

• Fosters a productive work environment through consistent coaching, training and engagement of Sales Associates.

• Trains and holds store team accountable for our customer engagement model, IT’SUGARTAINMENT.

• Must be proficient in product knowledge.

• Promotes safety for both our customers and associates by adhering to company guidelines.

Recruit Great Talent:

• Responsible for proactively attracting and retaining qualified candidates to ensure proper backfill for all leadership positions in both locations. Recruiting and networking with internal and external candidates with a proven ability to develop and maintain sincere, authentic relationships.

• Interviews and selects candidates based on IT’SUGAR’S care values.

• Onboard, train and coach Associates/Supervisors and ensures that policies and procedures are adhered to.

Achieve Sales Goals:

• Follows through on customer requests for specific items and suggests additional products.

• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

• Establish a Collaborative Selling Culture in the Store and ensures Associates/Supervisors are trained in all IT’SUGAR selling training programs.

Manage Store Operations

• Oversees all operational standards, including the timely execution of pricing, signage, replenishment, plan-o-grams, shipping, receiving and maintenance of inventory accuracy and product flow.

• Oversee the execution of store cash handling records, reports, and opening and closing procedures.

• Maintains allocated budget for both locations store.

• Ensures both stores follow all visual guidelines and supports the brand image.

• Oversees the planning and set-up for special events and promotions.

• Maintains consistent communication with Supervisors regarding product recommendations to increase sales/inventory.

• Understands all Loss Prevention (LP) policies and procedures and communicates LP issues with the store leadership team and escalates to District Manager as needed.

Embody our Core Values:

• Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.

• Holds self and store teams accountable to our Core Values and coaches to the behaviors associated with them.

• Display enthusiasm and optimism while fostering a team environment within both stores.

What you need to join the fun (besides SUGAR):

• High School diploma or equivalent.

• 5-7 years of retail experience.

• Prior sales and management experience in a retail environment required.

• Minimum 3 years of multi-unit experience.

• Willing to work a flexible schedule that includes days, evenings, weekends, and holidays.

• Must be able to use a POS/cash register.

• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.

• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.

• Able to work independently and lead a team of retail managers.

• Must be able to travel between locations.

What’s in it for you? IT’S Even Sweeter

• Fun at Work! Dance, sing, and laugh out loud while you work.

• Medical, Dental, and Vision Insurance*

• Paid Time Off*

• Health Savings and Flexible Spending Account*

• Legal Services*

• 401k with company match after beginning the 1st of the month after 60 days of employment.

• 30% Employee Discount

• Perk Spot (Discounts on cell phone, travel, events, etc.)

• Employee Assistance Program

• And more!

  • For Eligible Employees

Let’s get Social! IT’S Cool

• Website: www.itsugar.com

• Facebook: www.facebook.com/itsugar

• Twitter: www.twitter.com/itsugar

• TikTok: itsugar_official