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Posting Detail Information

Working TitleAV Technician

Position LocationFort Collins, CO

Work LocationPosition is fully in-office/in-person

Research Professional PositionNo

Posting Number202401909AP

Position TypeAdmin Professional/ Research Professional

Classification TitleTechnical/Support II

Number of Vacancies

Work Hours/Week40

Proposed Annual Salary Range$48,000-$51,000

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

• Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)

• Explore the additional perks of working at CSU here.

• For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .

• Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !

Desired Start Date

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11:59pm (MT) on11/18/2024

Description of Work Unit

The Division of Information Technology, the central IT organization for the Colorado State University System, supports the land-grant heritage of the institution as well as the university’s missions of teaching and learning, research, and service. The Division of IT is responsible for delivering enterprise and campus focused IT services for the Fort Collins, Pueblo and Spur campuses as well as throughout the CSU -System.

Areas of responsibility include Application Development and User Support Services, Academic Technology, Cybersecurity & Privacy, Networking and Telecommunications, Infrastructure and Databases, Business Intelligence and Data Integrations, Administrative Applications, and Student Applications.

Driven by its purpose statement: Innovating IT, Empowering CSU and its values of Community, Collegiality, Reliability, Service and Simplicity, its team members work across the CSU System and in collaboration with stakeholders on the various CSU campuses. Reporting to the Vice President of Information Technology/ CIO , our dedicated team delivers dynamic and innovative solutions to meet the diverse needs of our students, faculty, and staff. Our work supports CSU’s Principles of Community, and we are committed to diversity, equity, and inclusion as we help others discover and meet their potential while aiming to set the standard for IT throughout higher education.

At CSU’s Division of IT, we are committed to fostering a diverse and inclusive workplace where every individual’s unique background and perspective are valued and respected. However, we currently do not provide sponsorship for permanent resident cards.

Experience and Collaboration

The Classroom Support & Media Services team is an integral part of the Academic Technology department within the Division of Information Technology (DoIT). At the heart of our mission lies a strong commitment to supporting and enriching the teaching and learning experience.

As specialists in audio-visual technology integration and media support, our team plays a vital role in ensuring the seamless operation, ongoing support, and continuous innovation of equipment and resources utilized in general assignment classrooms and various academic spaces.

Our collaborative approach fosters strong partnerships with faculty, students, and other university stakeholders. We actively engage with them to provide technical assistance, deliver effective audio-visual solutions, and create an environment that optimizes the overall educational experience. By leveraging cutting-edge technology and pedagogical strategies, we strive to create dynamic and interactive learning environments that promote academic excellence and student success.

Through our dedication to advancing educational technologies and maintaining a high standard of support, we seek to contribute significantly to the university’s vision of fostering a transformative and inclusive learning community.

Position Summary

The AV Technician works closely with the Classroom Support Services team to install, maintain, and support CSU’s classroom environment. This position is responsible for audiovisual (A/V) equipment installation, software installation, validation of custom control systems, repair of instructional technology equipment, and related electronic equipment located in University facilities. The results of such decisions serve to preserve the reliability of technology campus-wide.

Required Job Qualifications

• Two-year degree in a field related to electronics, computer technology, engineering, or other fields requiring electronic communication equipment. Candidates with a High School Diploma (or GED ) and equivalent (2 years) related professional experience will be considered for employment (without the required other post-secondary education).

• Knowledge in troubleshooting, installing, and configuring AV systems such as projectors, PTZ cameras, document cameras, microphone/sound systems, touch screen technology

• Ability to operate a PC to communicate, access files and update AV software

• Ability to use tools for systems installations (drills, saws, test equipment).

• Must be able to meet the physical demands of job which include, but not limited to, ability to lift 50 pounds, climb, crawl, stoop, lay down, extensive walking, use power tools, climb ladders, work in confined spaces, etc.

Preferred Job Qualifications

• Four-year degree in a field related to electronics, computer technology, engineering, or other fields requiring electronic communication equipment

• Industry certifications related to electronics and/or AV equipment.

• Technical expertise in video capture systems and streaming technologies

• Ability to work independently and make decisions within a defined protocol

• Excellent verbal and written communication and customer service skills

Diversity Statement

Personal and professional commitment to diversity and inclusion as demonstrated by involvement in teaching, research, creative activity, service to the profession and/or diversity/inclusion activities.

Essential Duties

Job Duty CategoryEquipment Installation & Support

Duty/Responsibility

• Perform installation and upgrade of AV equipment (projectors, signal switchers, microphone systems, control systems, touch-screen devices, lecture capture equipment and streaming cameras in classroom environments as needed based on available funds.

• Determine the most efficient method and order for hardware installation, adhering to local and industry standards and codes.

• Communicate and acquire static IP addresses from other subnet managers on campus and by department to ensure audio visual connectivity.

• Frequent use of link runners and meters.

• Configure and install listening assistance devices for hearing impaired students and for the purpose of captioning services.

• Work quickly with emergency situations pertaining to lecture capture and audio-visual equipment installations.

• Work through complex transcoding issues and resolve.

• Responsible for transcoding digital content from one format to another utilizing various types of conversion hardware and software.

Percentage Of Time70

Job Duty CategorySupport and Repair of AV Equipment

Duty/Responsibility

• Independently diagnoses of a system, determining whether the resolution is hardware or software related is required. Issues are either successfully resolved or escalated to senior support staff.

• Respond to helpdesk ticket requests related to AV equipment not working properly.

• Responsible for receiving, storing, organizing and tracking of hardware inventory purchased for classroom support.

• Met with clients onsite to provide training and proper use of equipment.

Percentage Of Time30

Application Details

Special Instructions to Applicants

To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Conditions of EmploymentPre-employment Criminal Background Check (required for new hires)

Search ContactOlivia Robinson, olivia.robinson@colostate.edu

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.

Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested3

Maximum Requested3

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Cover Letter

• Resume

Optional Documents