Job Information
Crawford & Company Temporary - Field Content Inventory Specialist in Florida
Position Summary
edjuster, a Crawford company, is North America’s leading provider of content claims solutions. Since its inception in June of 2000, edjuster has established a dispute-free track record unmatched by any other. Through the use of people and technology, edjuster offers insurers solutions customized to meet their specific claims handling needs, and with it the ability to offer their policyholders the assurance of Performance Excellence Guaranteed claims settlements.
edjuster is looking for people interested in a temporary/seasonal Field Content Inventory Specialist role. Content Inventory Specialists are responsible for the physical inventory of contents damaged in residential property claims as a result of a covered peril. Our usual need would be during the hurricane season, but high volume outside of this could necessitate our needing temp workers for longer periods of time. No work is guaranteed in any given period of time and is totally dependent on the needs of our business. Assignment length could range from a few days to several months. There could be the opportunity for a full-time job offer for permanent team placement for high performers.
This role will involve some catastrophe response/travel to the state of Florida. Applicants must permanently reside in the metro Atlanta area or within the states of Florida or Alabama.
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Responsibilities
Communicate with adjusters/policyholders to acknowledge receipt of claims, explain their roles as Content Inventory Specialists and their respective rol e in the claims handling process.
Complete physical inventory of the contents impacted by the covered loss. Identify claim type and apply appropriate methodology based on the circumstances of the contents loss. May be exposed to diverse conditions (cold, heat, rain, debris, etc.).
Ensure consistent and quality/turnaround of all claims in accordance with the Company’s productivity and performance standards and our client’s SLA requirements.
Independently manage claim load to promote/achieve the timely turnaround/closures of all claims.
Communicate with all parties (adjusters/policyholders) in adherence with edjuster’s commitment to timely and informative updates on the content claims process.
Complete/submit detailed work/time logs on a daily basis , for all claims processed.
Maintain claim related notes in the Company’s Claims System/Web-application, exclaim, relating to incurred hours over productivity standards, as well as related to specific issues and other pertinent notes. Training will be provided.
Consistently promote edjuster’s brand, image and reputation in a professional and positive manner.
Requirements
Secondary (high school) diploma.
6 months' relevant work experience.
Adequate workspace, free of noise and distraction, with high speed internet service.
Reliable vehicle and valid driver's license.
Overnight travel required, up to 10+ days at a time.
Must be able to pass a background check, drug screen, and MVR.
Good verbal and written communication skills.
Good attention to detail.
Strong analytical and problem solving skills.
Ability to work independently .
Strong computer skills (MS Office/Outlook/Excel, Etc ).
Excellent interpersonal skills including the ability to handle challenging situations and people.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-Ability to talk and hear.
-Ability to see and read.
-Reaching and manual dexterity for operating computer keyboard.
-The employee is required to extend hands and arms in various directions in order to handle files and associated paperwork; use hands/fingers in repetitive motion in keyboard usage; use hands/fingers to efficiently utilize a writing instrument.
-Stooping, kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, is relative to office files, etc..
-Expressing or exchanging ideas by means of the spoken word is required, as well as the ability to convey detailed/important instructions in an accurate manner.
-Ability to frequently talk or hear on a telephone and receive detailed information through oral communication is required.
-Exertion up to 20 pounds of force is occasionally required and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
-Visual activity requirements are those of Clerical Administrative. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer terminal, extensive reading, operation of machines, and using measurement devices.
-Ability to ascend or descend stairwells.
-Ability to maintain balance when walking on narrow, slippery, or sloping surfaces.
-Ability to work outdoors, exposed to all weather conditions.
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Posted Date2 days ago(10/15/2024 8:55 AM)
Requisition ID2024-26371
Job LocationsUS-FL | US-GA-Atlanta | US-AL
Position TypeSeasonal
CategoryClaims
Business UnitEUS_Content Solutions US
