Easter Seals Jobs

Olsten is recruiting for current Customer Service Representative - Call Center jobs in Florence, SC.

This is for a long-term temporary to hire opportunity.

As a Customer Service Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. Candidates will also be charged with handling and resolving complaints. If you meet the qualifications listed below, please Apply Now!

Responsibilities for this Customer Service Representative - Call Center job include:

• Receive/Place a high volume of inbound and outbound calls with varying degrees of questions or concerns

• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken

• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer

• Achieve productivity standards and goals set by the company while maintaining high level of customer service

• Refer unresolved customer issues to designated call center department or supervisor for further investigation

Candidates must meet the following requirements for consideration:

• High School Diploma/ GED

• 6 months of Call Center experience or extensive customer service experience

• Candidate must be able to sit for the majority of their shift

• Excellent verbal and written communication skills

• Make good decisions and resolve issues in a clear, calm, and diplomatic matter

• Computer literate - Proficient with Email and Microsoft Word

• Able to work in a team environment

• Professional at all times

• Strong computer skills

• Computer Savy, Word & Excel

• Microsoft office and chrome is a plus

• Must have high speed internet

Pay for this position is $15.00-$18.00. plus overtime as needed. Pay will be based on experience

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria."

Olsten provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Customer Service Representative - Call Center job in (Florence, SC) or any related opportunities with Olsten.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Pay Details: $15.00 to $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance