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Jabil Inc. Global Quality Manager in Florence, Kentucky

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
How will you make an impact? This is an empowering opportunity for a Sr. Global Quality Manager focused on Manufacturing, Technology or Electronics industry environment within the Cloud Business Sector in the Compute and Storage arena, you will be instrumental in enhancing our clients' reputation as the top choice provider.
What will you do?
Customer Engagement
Provide exceptional support to customers, team members, and shareholders Ensure that current and future quality and manufacturing systems meet and/or exceed customer and regulatory requirements
Understand the customer business (new programs, product transitions, technology trends)
Review and promote improvement in customer metrics to ensure customer satisfaction.
Understand and champion the Quarterly Buisness Review with respect to the Quality portion of the scorecard.
Communication:
Provide communication forum for the exchange of ideas and information with the department.
Organize verbal and written ideas clearly and use an appropriate business style.
Ask questions; encourage input from team members.
Communicate the groups goals and needs clearly, and on a regular basis, to direct reports. Make their roles and responsibilities clear.
Assess communication style of individual team members and adapt own communication style accordingly.
Business Strategy and Direction
Support the globalization of business through leading and coordinating the standardization of systems, procedures and policies, and customer requirements across all of the Jabil workcells.
Know and understand the strategic directions of the Sector, the Division, and the overall Jabil enterprise.
Provide regular updates to the Cloud Sector leadership staff on the execution of the strategy.
Support the Business Unit in all Quality related aspects associated by potential and new business
Have a thorough understanding of the Sector's manufacturing capabilities, processes, tools and systems
Work withBU, Ops,Customer andpeersto develop product quality objectives consistent with customer expectations and team plans.
Assume the Quality conscience of the team in all aspects of the business.
Develop an understanding of the work cell business strategy as it pertains to Quality
Provide regular updates to Global Quality team, BUDs, BUMs, WCMs, and Operations Managers on the execution of the strategy
Work closely with the Business Unit Director/Manager to develop an understanding of the customer business strategy as it pertains to Quality.
Functional Management Responsibilities
Deployment and training to manufacturing sites for quality tools and techniques
Global Process capability program
Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
Identify creative ways to reduce waste by streamlining processes and systems (i.e. analysis of the requirements, modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or re-engineering of processes and systems).
Monitor trends in Quality data (yields, dpm, corrective actions) to identify continual improvement opportunities.
Act as a catalyst for changing the mindsets from one of reactively measuring the product to one of proactively monitoring the process for optimized performance and quality.
Assist in eliminating non value-added inspection by instilling an inspection at the source mentality.
Steer Customer Product Engineering and new program teams towards systems and information requirements that fit Jabils objectives of lower costs, less duplication of effort, and improved responsiveness.
Ensure real time containment and resolution of problems.
Drive the directives described within the Quality Policy throughout the Organization.
Act as a liaison between Jabil sites for program transfers including providing input into transfer plans and timelines, supporting data and knowledge transfer activities and participating in launch activities as needed.
Support Quality efforts from material qualification to end user reliability
Communicate quality policies effectively to all levels of the organization.
Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality)
Cost Management:
Identify opportunities for streamlining processes and systems (i.e. re-engineering).
Ensure team projects deliver as much tangible value as possible within your budget limitations.
Prepare timely forecasts for the department.
Compare forward forecast results to historical actual results for trend assessment and analysis.
Establish and utilize tools to monitor global quality costs and cost trends, striving continuously to improve value
Provide feedback to peers and senior management on quality cost and trends Forecast Development and Accuracy
How will you get here?
Education & Experience:
Bachelors degree preferably in engineering
15 years of experience in a manufacturing operations quality environment, including 8 years in a supervisory role preferred or a combination of education, experience and/or training
Background and comprehensive knowledge of Rack and Server manufacturing
Minimum...

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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