Job Information
SkyHop Global Regional Director in FLL, Florida
Regional Director
FLL, FL (http://maps.google.com/maps?q=1170+Lee+Wagener+Blvd+FLL+FL+USA+33315)
Description
SUMMARY
Welcome to SkyHop Global Ground Transportation! We're excited to announce an opportunity for an experienced and dynamic individual to join our team as the Regional Director. At SkyHop Global, we pride ourselves on providing exceptional ground transportation services, connecting Airline crew and pilots seamlessly to their destinations with reliability and professionalism. As the Regional Director, you will play a crucial role in overseeing the operations and management of our stations across the region, ensuring the highest standards of service delivery, safety, and efficiency. If you are passionate about leading teams, driving performance, and delivering an outstanding customer experience, we invite you to explore this exciting opportunity with us. Join SkyHop Global Ground Transportation and be part of a team that is shaping the future of transportation.
Note: Candidates must reside in the Fort Lauderdale area! This position is based out of our Headquarters in Fort Lauderdale
MAJOR ACCOUNTABILITIES
Job Responsibilities for the SkyHop Global Florida Regional Director:
Ensure compliance with company policies and procedures, including fuel policy and accident reporting procedures, among drivers.
Collaborate with HR to oversee station recruiting, ensuring full staffing at all times and timely completion of paperwork for new drivers and managers, including necessary licenses, permits, and registrations.
Hold drivers and Station Managers accountable to company standards and expectations.
Manage vehicle maintenance schedules and proactively ensure all vehicles are properly maintained under the hood and inside the van. Supervise fleet management across all locations to ensure compliance with DOT standards.
Direct station operations by collaborating with Station General Managers.
Develop and execute training plans.
Evaluate Key Performance Indicators (KPIs) such as on-time performance, safety, payroll budgets, Net Operating Profit, and Service Compliance.
Analyze reports on station and employee performance.
Conduct performance reviews and manage disciplinary actions for personnel.
Travel within the state of Florida to provide management support as needed. You will be supporting 6 stations and growing!
This is a boots on the ground position- 60%-70% travel
Requirements
As a leader within the organization, you must be passionate about customer service, have experience in the transportation/airline or hospitality industry, and an understanding of DOT and Safety Compliance. Other requirements include:
5-7 years of management experience
Ability to react quickly changing situations
Availability to work nights, weekends, and holidays according to our 24/7/365 operation
Available during irregular operations, often due to weather conditions that affect flights around the country.
Strong leadership skills ability to work with employees from a variety of backgrounds and personalities
Experience working in a fast paced, high stress environment, preferably at a start up
Ability to prioritize tasks constantly throughout shift
