Job Information
ASM Global Ticket Seller (Part-Time) in Fishers, Indiana
POSITION: Ticket Seller
DEPARTMENT: Finance
REPORTS TO: Ticket Office Manager /Ticket Office Supervisor
FLSA STATUS: Hourly Non-exempt
Summary
As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise . Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve .
Fishers Event Center has an excellent and immediate opening for a part-time Ticket Seller. Responsible for ticket sales for shows or events by performing the following duties.
Essential Duties and Responsibilities
Process single ticket sales at the ticket office and assist with group sales when requested .
Professionally, efficiently, and courteously answers patron’s questions concerning prices, availability, events, and related Ticket Office questions
Opens and or closes ticket window as required .
Completes daily ticket sales report. Keeps accurate daily balance sheet of tickets sold; balances sales for Ticket Office supervisor or M anager for audit.
Handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance , able to work independently and handle most ticket office questions without assistance .
Files various records and reports. Performs related clerical work as assigned.
May perform other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work the ticket window with minimal supervision
Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
Must be able to speak, read, and write English
Must have professional attitude and appearance
Education and/or Experience
High school diploma or general education degree (GED)
1 to 3 months related experience and/or training
Or equivalent combination of education and experience
Ticket office or guest services background preferred
Skills and Abilities
Ability to listen and follow instructions
Ability to input data into a computer to record sales transactions
Good communications and customer service skills. Listens and gets clarification; Responds well to questions . Able to read and interpret written information
Good problem solving skills and organizational ability
Ability to work independently and as a member of the team
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Rate $18 - $20/ hr
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee’s realm of responsibility.
ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
