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Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position Summary: The ARM Trainer is responsible for leading the training and development of the Access and Reimbursement Managers (ARMs) within their designated region. This role focuses on ensuring that ARMs are equipped with the knowledge and skills necessary to provide consistent and compliant patient access and reimbursement support for the BMS prioritized, enterprise portfolio. The ARM Trainer will work closely with the PASS Training Department, ARM Lead, field team and ADROs to align training initiatives with organizational goals and strategies.

Key Responsibilities:

• Field Training: Conduct regional field training sessions to ensure ARMs are proficient in their roles and can effectively support patient access and reimbursement.

• Training and Development: In conjunction with PASS Training Department, design, implement, and deliver comprehensive training programs for ARMs, focusing on patient access, reimbursement support, REMs program education, and specialty pharmacy education.

• Collaboration: Collaborate with US Market Access (MAx), Access Strategy, Marketing, Brand Marketing, PASS Program Management, Legal, Compliance, Field Sales, MAx Account Executive Team, and other key internal matrix team partners to ensure training content is current and relevant.

• Program Oversight: Provide oversight and direction for regional training initiatives, ensuring alignment with enterprise-wide goals and compliance standards.

• Performance Evaluation: Assess the effectiveness of training programs through feedback, performance metrics, and continuous improvement initiatives.

• Support and Guidance: Offer ongoing support and guidance to ARMs, addressing any training-related issues and providing additional resources as needed.

• Innovation: Develop and implement innovative training methods and tools to enhance the learning experience and improve ARM performance.

Qualifications:

• Bachelor's degree in a relevant field; advanced degree preferred.

• Minimum of 5 years of experience in patient access support services, reimbursement management, or a related field.

• Proven experience in training and development, preferably within the healthcare or pharmaceutical industry.

• Strong ability to design and deliver effective training programs.

• Excellent communication and presentation skills.

• Ability to collaborate with cross-functional teams and manage complex expectations.

• Strong analytical skills and experience with data-driven decision-making.

• Demonstrated success in leading and coaching individuals to achieve high performance.

Additional Information:

• This role requires occasional travel to conduct field training sessions and meet with stakeholders.

• The Regional ARM Trainer will partner closely with the MAx Training lead and MAx Field ADRO Director in addition to various internal and external partners to ensure the success of training initiatives.

This position reports to the Director, PASS Operations

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Company: Bristol-Myers Squibb

Req Number: R1589375

Updated: 2025-02-16 04:09:46.484 UTC

Location: Field

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.