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Cisco Software Asset Management Business Analyst in Feltham, United Kingdom

Who are we?

Our mission is to deliver the technology that powers Cisco. We strive to enable every employee to be at their best every day, from removing the barriers to collaboration to discovering new connections and communities. We are a global leader in technology, networking, and innovation, and we believe that helping our customers and partners begins with helping ourselves.

This is a critical role that requires your knowledge and expertise to help drive the delivery of a 1st class Software Asset Management service for Cisco.

As a SAM Ops Business Analyst on our team, you will be collaborating closely with the Software Asset Management team members and internal customers to provide detailed information about Cisco’s software assets. Daily tasks consist of performing license reviews, handling software requests via our internal tools and providing advice and guidance around software licensing and procurement to colleagues and business users. No two days will be the same.

What You’ll Do?

  • Build software entitlement baseline metrics enabling effective license positions for detailed analysis of our compliance position and license optimization opportunities to drive risk mitigation and cost avoidance.

  • You will highlight opportunities for re-harvesting of software licenses and rationalization of software.

  • Support implementation of best practices and industry standards for software asset management and drive continuous improvement.

  • Ensure all software inventory data collected is correct and trustworthy.

  • Maintain day-to-day Software Asset Management operational tasks.

  • Build strong relationships with customers.

  • Participate in Agile processes.

Who you’ll work with?

  • The Software Asset Management Leader, Software Asset Management Team members and various internal customers across all business units within Cisco.

  • External and internal application owners of software.

  • Leaders of the Application Advisory Board and Commercial Excellence Board.

Who are you?

  • Experience in a Software Asset Management role or similar in a large organization.

  • Tier 1 software vendor experience such as - Microsoft, Adobe, IBM, and Oracle.

  • 4+ years of experience in Software Asset Management or similar roles with self-developed analytical, diagnostic and problem-solving skills.

  • Excellent analytical skills and highly organized with a structured approach.

  • The ability to produce high-level reports using data from various sources that contain purchasing, licensing, and compliance information.

  • You will have a thorough understanding of software licensing types, terms, and conditions of use including End User License Agreements to ensure that Cisco remains software compliant within its contractual terms.

  • Flexera experience is desirable.

  • Experience in working in an Agile environment with Jira experience is a plus.

  • Self-motivated and the ability to learn quickly.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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