Job Information
Live Nation Event Ticketing Manager in Farringdon, United Kingdom
Job Summary:
Company: Live Nation
Department: Ticketing
Location: Farringdon, London
Reports to: Ticketing Director
Working Hours: Monday – Friday 9am – 5pm plus evenings/weekends as required
Contract Type: Permanent
Role Description
To maximise ticket sales and revenue by providing effective ticketing information and advice; and proactively managing inventory, ticket agents and allocations.
Live Nation Music UK is part of Live Nation Entertainment, the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. Live Nation Entertainment seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.
What it’s like to work in the Team
Our team is made up of a diverse group of individuals, but we all share the same passion for the events industry. We have a fun, approachable atmosphere within the team, which helps us build and maintain genuinely authentic and valuable relationships with our colleagues and clients alike. We are committed to supporting each other and working together to deliver first class event ticketing and insight to the business.
What we can offer you
Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
Who you are
Competencies / Skills / Knowledge / Experience
Excellent numeracy skills with exceptional attention to detail and proficiency in using Excel at intermediate or above level
Excellent literacy skills with a proven ability to communicate, both verbally and in writing, with colleagues up to executive board-level
Beneficial to demonstrate knowledge and experience of live event ticketing gained in a promoter, ticket agent or venue environment
Behaviours
The following attributes determine how the role will be carried out and are required to be a success
Proactive and demonstrates initiative, drive and commitment to achieve objectives
Uses interpersonal skills to establish excellent rapport and working relationships
Self-motivated and takes ownership for personal and technical skills development
Well organised, deadline focused and adept at prioritising workloads
Combines analytical thought with creativity to excel at problem-solving
Maintains good commercial awareness, proven ability to maximise sales and understands business drivers
Process driven with meticulous attention to detail
What the role includes
Liaise with promoters, venues, ticket agents and other stakeholders to advise on and manage the ticketing for Live Nation concerts including arena tours (and potentially stadiums, festivals, and other events)
Prepare events for on-sale by confirming and configuring event details including:
manifests, seating plans, price structures
marketing partner, artist / fan club, record label and other presales
internal, VIP, ticket agent and other holds and allocations
booking fees, rebates, ticket stock and text
Administer events in HALO (our in-house event operating system), maximise ticket sales and revenue by monitoring and analysing sales to proactively manage inventory and allocations across ticket agents
Produce event sales forecasts, updates, charts, analyses, management information and other reports including final reconciliations
Work on-site at outdoor events (potentially including festivals) as required; including weekends and evenings and overseeing and/or staffing Box Office operations
Process internal ticket orders including artist management and label requests; raising invoice requisitions as appropriate
Any other reasonable duties as directed by management
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com
APPLICATION DEADLINE: Monday 6th January 2025. We reserve the right to close applications at anytime so encourage early application where possible. We enjoy an extended Christmas break and so will be reviewing applications in January. Thank you for your patience.
#LI-SL1
