Job Information
House of Blues Concessions Manager in Farringdon, United Kingdom
Job Summary:
Company: Live Nation
Department: Marketing Partnerships
Location: Live Nation, London, UK
Reports to: Head of Product
Working hours - Off peak season: Monday to Friday 10am - 6pm
Working hours - Peak season: Weekend, ‘Out of Hours’ work, Substantial time away from home onsite, as required
Job Type: Fixed Term (March 2025-Nov 2025)
Role Description
Live Nation Marketing Partnerships requires a Concession Manager to join the operational delivery division to help our (mainly drinks) partners get their products into hands of millions of fans.
We’re looking for a highly organised individual who can take ownership of the operational advancing all requirements on product lines being retailed across the Live Nation festival portfolio.
The role will suit someone who can build solid working relationships quickly and easily, works well on their own initiative and is able to work to tight deadlines in a fast-paced environment. Previous experience working with brands, agencies, concessionaires as well as experience of working onsite at events is highly preferred.
Who you are
Competencies / Skills / Knowledge / Experience
Essential
Highly organised and able to work across multiple internal and external departments
Experience in brand partnerships, marketing, festivals and/or the live music business
Exceptional organisational and communication skills
An attention to detail second to none
Able to prioritise, and hit deadlines consistently
Ability to plan and anticipate problems, along with understanding how best to address them
Resourceful and flexible with a positive ‘can do’ approach
Comfortable with extended time away from home and the requirements of seasonal work
Working knowledge of Microsoft Office suite with particular need to be fully competent on Microsoft Excel
Desirable
Working knowledge of one or more of the festivals within the LN Portfolio
Salesforce experience
Full UK Driver’s licence
Behaviours
The following attributes determine how the role will be carried out and are required to be a success
A highly self-motivated and organised working style
1st Class Communicator (both written and verbal) - confident, friendly, and professional yet firm; able to build a rapport with all types of people
A tenacious and conscientious team player who takes pride in delivering work to the highest standard
Ability to plan, anticipate problems and how best to address them
Ability to work calm under pressure despite conflicting demands
Adept at managing multiple projects and tasks at one time
A fast learner
What the role includes
Enforcing standardised practices with concessionaires as set by HOD of Product
Owning accurate information supplied on brand exclusivity to concessionaires
Ensure all brand partner exclusivity clauses are understood and are being respected by all concessionaires
Agree with concessionaires the service standards expected and required
Design and enforce activation bar process with concessionaires
Ownership over how our brand partners are represented on bar menus at festivals
Ownership over F&B tokens plus pre paid card facilities used by brand partners at festivals
Keep operational information up to date – always being clear and concise
Communicating extensively with internal and external parties
Ensuring our partners are aware of, and adhering to, our Live Nation Sustainability Charter
Overseeing POS with concessionaire and festival teams
Be the go to person between partners that supply products to festivals and our retail team(s)
Post event sales reporting
Working closely with all teams in the Marketing Partnership department
What it’s like to work in the Team
Our team is made up of a diverse group of individuals, but we all share the same passion for exceptional delivery for our brand partners. We have a fun and supportive atmosphere within the team where we each take real ownership of our responsibilities. We are dedicated to building excellent relationships with our brand partners at our Festivals and Venues, and spend time to ensure they experience a best-in-class service.
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com
APPLICATION DEADLINE: Monday 6th January 2025. We reserve the right close applications at any time.
We enjoy an extended break during the Christmas period so will review you application when we return in the new year. Thank you for your patience.
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